Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt November 11, 2024
geocool Posted March 4, 2009 Posted March 4, 2009 im really sorry if this is in the wrong section but i cant post in the correct part, my problem is id like to become a +Active member but i dont know how to go about it, ive already raised a support ticked with no reply. its probably stairing me in the face but could someone tell me how to go about it please?
geocool Posted March 4, 2009 Posted March 4, 2009 just to add i am an invision customer and have renewed licences for two forums www.ukstarletclub.com www.austarletclub.com im using the same log in for the client area can someone help me??
bfarber Posted March 4, 2009 Posted March 4, 2009 You have to login here with the same email address/password as you use for the client area. If you are, try logging out and back in - if that don't fix it, you'll have to wait for your ticket to be handled so a staff member can take a look at your account.
geocool Posted March 4, 2009 Posted March 4, 2009 thanx mate, ive done the first two things, think il just have to wait for that ticket to get answered. thanx again :)
Mark Posted March 4, 2009 Posted March 4, 2009 All tickets in account assistance have been answered - if you're still waiting, could you PM your ticket ID number?
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