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Complaint about renewal price


Guest zaoka

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Posted

Alright, I have a question.

My Standard license for IPB was automatically renewed this morning, since it had been 6 months since I bought it and I had a PayPal renewal agreement on file. It was $25.

Now on my licenses page, it says the renewal date isn't until 10/4/08?

Isn't it supposed to be 6 months, not 12?

Posted

PKI, that is a UK date, that date for us in the UK says 10th April 2008, but for you I believe it says 4th October 2008. However, in this sense, its the first date (uk) that matters.

Posted

Yes, but even though to you it says the renewal is October, its a UK date which means that it needs renewing in April (6 months from now)

Posted

Well before IPB offered discounted licences for customers who bought more than 3 licences as I remember.

Now we dont have that anymore... they could do that this time as well to keep old customers.

Posted

Well before IPB offered discounted licences for customers who bought more than 3 licences as I remember.



Now we dont have that anymore... they could do that this time as well to keep old customers.


I'm sure if you're buying multiple licenses (I could be completely off the mark but I remember 5 being around the minimum number) and email Sales they'll see if they can sort something out.

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