Can't login to client area and not getting reply to my support ema

[dpeters]

Title explains it, are any mods on this board able to support me?

I cant login to my account on the client side to download the forum software.

I tried to change my email address, it logged me out and then complained I was trying to login with an incorrect password, i have sent 2 emails to support and sales within over a week and no reply.

I have paid for this software for over a year, I seem to just be getting no support what so ever.

[bfarber]

Please email sales@invisionpower.com, or call our toll free number so our customer service department can assist you

http://invisionpower.com/ip.dynamic/corporate/contact.html

[dpeters]

This is really dissapointing support, im not getting any replies to my emails and customer service never answer.

[bfarber]

Our customer service reps are online right now - try calling again. I can't imagine why you didn't reach someone before, but I can see the guy who would answer at his desk right now. :)

As for the emails, Charles indicated as of last night there were none open in Customer Service, so we either didn't receive it, or you didn't receive our response.

[dpeters]

Thanks for your reply, I can't ring right now unfortunately because i'm at work, however I have emailed sales@invisionpower.com again and recieved a standard email that my ticket has been received.

This is the URL given in the ticket to respond http://www.invisionpower.com/customer/?mod...p;ticket=403815 but unfortunately I cannot go there because I can't login.