Hi. I went to try and download the latest updates for IPB and my customer account seems to be messed up. It says I have no purchases, no invoices and then if I click on my downloads I get this error:

mySQL query error: SELECT c.*,p.pkg_type FROM crm_cust_pkg c  LEFT JOIN crm_pkg_definition p ON ( c.pkg_def_id=p.pkg_def_id )   WHERE c.cust_pkg_id IN (  )

SQL error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')' at line 1
SQL error code: 1064
Date: Sunday 29th of April 2007 12:26:56 PM

My card details and personal info has all disappeared as well :unsure: .
Is anyone else experiencing this problem? Or can you help me fix it? I can provide board license keys to staff if needed ;) .

~ Lazer

I wasn't quite sure where to post this so point me in the right direction if I am wrong.

Works for me, I can download?

support@invisionpower.com <--- see if they can help

Ok Ill email them, thanks :) .

Ok Ill email them, thanks :) .

Lazer are you downloading through one of your sub-accounts?

Sub-accounts? do you mean where you put extra peoples email who can get in? Well no. I'm using my main account if thats what you mean.

If you are still haveing an issue, please submit a ticket to the account assistance department and I will look into this for you :)

Ok, I sent a ticket, there wasn't an 'Account Assistance' option so I sent it to sales, which seemed the best >_< .

~ Lazer