~*Fury*~ Posted December 31, 2006 Share Posted December 31, 2006 I have a ticket which has been open a for a while now approx 23 hrs.ticket no #330663It is quite urgent that i get this sorted..thanksApologies for posting this here was not sure where to post it. Link to comment Share on other sites More sharing options...
stobbo Posted December 31, 2006 Share Posted December 31, 2006 Hello,Please bear with IPS during the festive season. Due to the not so long ago major release, and being closed for several days, there is a backlog of tickets.Please note IPS Sales and Billing are closed at the weekend, and all of IPS will be closed during New Years Day.Stobbo Link to comment Share on other sites More sharing options...
Management Charles Posted December 31, 2006 Management Share Posted December 31, 2006 Your ticket is a non-technical billing question so it will take longer to answer than normal support as billing staff do not normally work outside normal business hours. That said, we do have some extra personnel working to clear the backlog so it shouldn't be too long for your ticket :) Link to comment Share on other sites More sharing options...
~*Fury*~ Posted December 31, 2006 Share Posted December 31, 2006 OK thankyou Charles Link to comment Share on other sites More sharing options...
John__ Posted December 31, 2006 Share Posted December 31, 2006 Mines in its 4th day. Be prepared for a wait!! Link to comment Share on other sites More sharing options...
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