Technical Problems
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Classic self-hosted technical help
- 33.1k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
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- Last reply by Jim M,
22,949 topics in this forum
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- 2 followers
- 3 replies
- 706 views
Same story, again. This is getting beyond frustrating.
Last reply by Matt, -
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- 2 followers
- 1 reply
- 269 views
A user had a monthly subscription ending 22nd of May. He has upgraded to a half-year subscription. The expiration date of the subscription has not changed. It still shows 22nd of May. Nothing has been done manually. The user in question has an ID 293449. Can you please check what is false and instruct what I have to do, to grant him his paid subscription term.
Last reply by Marc, -
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- 2 followers
- 2 replies
- 280 views
This is probably works as designed. But... We have the lot of clubs on the site. The club members are subscribed to the club and club forum (club feature). If a new topic is posted in the club, the members who have not logged in more than three months, do not get any notification about new topics in the clubs. Even if they log in after 4 months. Nor in the notification list, neither per e-mail. Nothing. They do not check clubs and do not see that someone asks something there. We have club members that create new topics in older clubs, but nobody replies. Is there any possibility to inform subscribed club members about new topics per e-mail? I know that I can cha…
Last reply by Marc, -
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- 1 follower
- 6 replies
- 392 views
I added these alternative payment methods via Stripe where they are active and configured but when I try to pay, I receive the error: An error occurred while processing the payment. Try a different payment method or contact us for assistance. Payments by credit card and Paypal work without problems, the errors are only present with the alternative systems that I added yesterday, marked in the red box: When I created these payment methods I inserted these values by copying them from the existing one I already had (working): Stripe secret key Stripe public key Webhook Signing Secret Questions: Could this be the problem? I …
Last reply by modman, -
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- 1 follower
- 1 reply
- 453 views
So I went ahead and upgraded to the most recent version but it seems to be missing the forums module. I didn't think anything of it when it said that it was incompatible in the upgrade script (like a dummy, I'm like why would it have a problem with that?) Well it did. I went and downloaded it direct from the site and forums is completely missing from the download. Any help would be appreciated: I went ahead and restored my site back to my backup from yesterday. But help to resolve this so I can upgrade would be great.
Last reply by Ryan Ashbrook, -
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- 2 followers
- 9 replies
- 480 views
Please see our client info notes for more information.
Last reply by Marc, -
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- 3 followers
- 8 replies
- 571 views
Is it possible to check what is using all of our disk space? Also, Is there a place to see how many download files we have stored through the website hosting.
Last reply by Jim M, -
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This exception is thrown when editing a member's Warnings & Restrictions from an ACP profile: Whoops\Exception\ErrorException thrown with message "Undefined array key "idm_block_submissions"" Stacktrace: #7 Whoops\Exception\ErrorException in \system\Patterns\Bitwise.php:112 #6 Whoops\Run:handleError in \system\Patterns\Bitwise.php:112 #5 IPS\Patterns\_Bitwise:offsetGet in \applications\downloads\extensions\core\MemberRestrictions\Downloads.php:48 #4 IPS\downloads\extensions\core\MemberRestrictions\_Downloads:save in \applications\core\extensions\core\MemberACPProfileBlocks\Warnings.php:130 #3 IPS\core\extensions\core\MemberACPProfileBlocks\_Warnings:edit in \appli…
Last reply by Jim M, -
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- 2 followers
- 16 replies
- 849 views
I can't delete a topic, I have all the permissions to do this. When I try it I get this error: DELETE FROM `iBBS_core_search_index_tags` WHERE index_id IN( SELECT index_id FROM `iBBS_core_search_index` AS `core_search_index` WHERE index_class='IPS\forums\Topic' AND index_item_id=102880 ) IPS\Db\Exception: Table './chapala_chapala_com/iBBS_core_search_index' is marked as crashed and should be repaired (145) #0 /home/chapala/public_html/webboard/system/Db/Db.php(1300): IPS\_Db->preparedQuery('/*chapala_chapa...', Array) #1 /home/chapala/public_html/webboard/system/Content/Search/Mysql/Index.php(363): IPS\_Db->delete('core_search_ind...', Array) #2 /hom…
Last reply by David Tingen, -
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- 2 followers
- 1 reply
- 251 views
Hello guys, How i can fix this?
Last reply by Marc, -
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- 2 followers
- 15 replies
- 728 views
Last week a new member signed up and posted a spam link to a dating site, then today a member with 15k+ posts made the exact same post. Something not right with this
Last reply by marklcfc, -
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- 1 reply
- 271 views
Good afternoon! I wanted to set up a dropdown menu just like yours, but I want a button with a direct link. How is this dropdown menu done?
Last reply by Jim M, -
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- 2 followers
- 4 replies
- 490 views
Hi, will this feature be available in IPB WYSIWYG shortcut? Basically, nearly every application in the world uses the universal CTRL-K keyboard combination to bring up their equivalent of the "Insert URL" window when you've selected some text and pressed that keyboard shortcut. I always just assumed it was because CKEditor didn't support it. However, I just checked their website and see that it does actually support it (from this page😞
Last reply by Allan - TheTechTribe, -
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- 1 follower
- 1 reply
- 251 views
I'm trying to apply the most recent patch and in the error log I'm getting this: ------------- Mon, 06 May 2024 20:31:10 +0000 Exception::0 Could not list the files in the zip #0 /var/www/brfcs/admin/upgrade/extract.php(643): Extractor->extract(0) #1 {main} ------------- Almost sounds like the file it's downloaded is corrupt, but if I download it to my local machine it unpacks fine.
Last reply by Randy Calvert, -
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- 4 replies
- 372 views
It is showing that I have successfully uploaded a photo (I tried PNG and JPEG with same result) but then it is just showing a big gray box. Is there a setting I'm missing?
Last reply by Jim M, -
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- 1 follower
- 12 replies
- 546 views
Hello. On a clean installation, I added an album and uploaded an image. But the album cover is not displayed at all.
Last reply by Jim M, -
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- 1 follower
- 2 replies
- 407 views
Dear Team , we are getting this error on our home page with 500 internal server error CONTENT; return $return; } function embedInternal( $html, $js ) { $return = ''; $return .= << CONTENT; $return .= \IPS\Theme::i()->getTemplate( "global", "core", 'global' )->includeMeta( ); $return .= <<getTemplate( "global", "core", 'global' )->includeCSS( ); $return .= << var ipsDebug = CONTENT; if ( ( \IPS\IN_DEV and \IPS\DEV_DEBUG_JS ) or \IPS\DEBUG_JS 😞 $return .= << CONTENT; if ( \is_array( $js ) 😞 $return .= << CONTENT; endforeach; $return .= << bodyClasses as $class 😞 $return .= <<application 😞 $return .= <<module…
Last reply by Marc, -
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- 2 followers
- 12 replies
- 693 views
I have created a new database. Guests have permission to See Database and View Records Guests have permission to View Page where the database is placed. A new feature from the database is added to the club, and Members that can view this page is set to All. Allow Search Engines to index this category is enabled. Result: Guests cannot see the category (neither search engines)
Last reply by Marc, -
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- 2 replies
- 307 views
One of my members seems to have been stuck for several hours. he is showing online and viewing the online list. I have noticed this a few times with another user but it's never been this long. My forum https://mymentalhealthforum.com
Last reply by Buttercup, -
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- 2 replies
- 320 views
Intending to configure the "Api rest", modify the .htaccess file, changes allowed to 755, and no function. No error log will appear.
Last reply by MataVirgenes, -
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- 1 follower
- 1 reply
- 394 views
Hello, I use the strongest rules for creating user passwords, but the app let me create account with easy passwords with non-standard characters like ččččč, řřřřř etc. 😐
Last reply by Jim M, -
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- 2 followers
- 2 replies
- 340 views
I have created a date / time field in Pages. I need to show the date and time exactly the user enters this. So if a user enters 15/08/2015 in 13:45 it should be shown to all as 15/08/2015 in 13:45 to all users and guests. The field stores a birthdate and birth time of a child. It should not show 14/08/2015 to someone who is in another timezone. It should not be replaced by 16/08/2015 if the user and community time differ. The birthday is birthdate and is unchangeable. 😉 So is the time of birth. If you travel around the world, your birthdate, and time will not change in your papers depending on the timezone. It is firm. I have checked all three timez…
Last reply by Sonya*, -
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- 2 followers
- 11 replies
- 707 views
Looks like the email notification for an anonymous post shows the name of the OP. In the event someone posts something genuinely deserving of anonymity and wouldn’t want their name disclosed.
Last reply by Marc, -
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- 3 followers
- 4 replies
- 419 views
I have created a database that should be used only in clubs as a feature. There should not be entries that do not belong to the clubs. But there is a default category, created with the database automatically. And I cannot delete this category. I have checked Set Custom Permissions on the category. But I am unable to set custom permissions even after I have checked it. This is what I miss: This entry is not shown for the default category in the database, marked as used in clubs. The goal is: do not allow creating database entries outside clubs features. How to achieve it?
Last reply by Marc, -
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- 2 followers
- 5 replies
- 512 views
An error occurred (500 Error) I reWe're sorry, but a temporary technical error has occurred which means we cannot display this site right now. You can try again by clicking the button below, or try again later. I received this error after renewing, clearing license website, downloading and installing. I tried re-installing the files as well. Any ideas? https://bmetgalaxy.com/forums
Last reply by Marc, -
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