Technical Problems
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Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Trying to upgrade to latest IPB version - Database Issue
- Last reply by Jim M,
23,004 topics in this forum
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- 4 followers
- 6 replies
- 634 views
So far, for e-mail notifications, my community-name was shown as a sender. This morning I did the upgrade to v4.7.17 and now only “noreply” is shown. The sender e-mail address is the same, noreply@invisioncloudcommunity.com.
Last reply by David N., -
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How do I get access to the database, on a purchased forum?
Last reply by Jim M, -
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- 15 replies
- 654 views
We have our own license management system based on IPB for our desktop software application. In order to prevent interception of the network traffic, which could be used for software piracy, we encrypt requests and responses between the desktop application and a PHP script on our server. The PHP script then uses the IPB web API to retrieve information about the user's license. The response to the user is encrypted, so they cannot intercept the response to spoof a fake valid license. The system works really well, except for one problem. If any automatic security actions kick in, the entire user base can be blocked from accessing their license info. If one user t…
Last reply by Interferon, -
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- 2 followers
- 21 replies
- 1.4k views
The board that I'm referencing in this post is fairly new (1 month live as of the 20th). I have Friendly URL's enabled, but index.php?/ is still part of the URL. Is there a good reason to rewrite the URL's to eliminate that? Is there an even better reason NOT to rewrite, such as major problems that it may cause? Like I said, the board is new, but there's around 50,000 posts at this point. I don't want to do something that's going to screw things up if the current setup is just fine.
Last reply by Grandma, -
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- 2 followers
- 27 replies
- 4.3k views
Hi, When visiting the admin side, we get the following message ... [[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] How do we get to reset the theme?
Last reply by HighlanderICT, -
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- 1 follower
- 3 replies
- 442 views
Should be a simple one. The main page of a club does not have an H1
Last reply by CheersnGears, -
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- 2 replies
- 360 views
After installing the critical May security update our community home page is now showing the same count of topics and posts on all forums. The forum statistics block is showing the correct count.
Last reply by CrashPush, -
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- 2 followers
- 2 replies
- 482 views
Cannot translate this one 😉
Last reply by Marc, -
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- 2 followers
- 2 replies
- 565 views
UPDATE `cms_databases` `cms_databases` SET `database_use_categories`='1',`database_allow_club_categories`='1',`database_template_categories`=NULL,`database_template_listing`=NULL,`database_template_display`=NULL,`database_template_form`=NULL,`database_cat_index_type`='0',`database_use_as_page_title`='1',`database_comment_bump`='0',`database_record_approve`=false,`database_tags_noprefixes`=false,`database_featured_settings`='{"featured":0,"perpage":10,"pagination":null,"sort":"record_publish_date","direction":"desc","categories":0}',`database_field_sort`='primary_id_field',`database_fixed_field_settings`='{"record_image":{"image_dims":[0,0],"thumb_dims":[200,200]}}',`data…
Last reply by Marc, -
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- 2 followers
- 8 replies
- 745 views
On our site, the "community" blog is having the URL "/blogs/blog/5-cricket/". Apparently, after renaming the blog, the URL did not sync with the new name. The url by ID alone "/blogs/blog/5" does not work but strangely partial url "/blogs/blog/5-x" works as it does with topics, etc. Please change the URL to "/blogs/blog/5-community" as there is no way to edit its URL in the frontend or ACP.
Last reply by Marc, -
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- 1 follower
- 7 replies
- 879 views
I applied the latest patch yesterday, and since doing this I am seeing repeated errors in my logs. The timing could be coincidence. Today there are ~100 entries do far today. The log entry was triggered by a guest (Guests) The URL of page the error occurred on was https://www.mysite.com/?app=calendar&controller=view&csrfKey=1&get=byMonth&m=6&module=calendar&offset=0io4Ty4Oc&view=overview&y=2024 TypeError: array_slice(): Argument #2 ($offset) must be of type int, string given (0) #0 /home/celiac/public_html/applications/calendar/modules/front/calendar/view.php(596): array_slice(Array, '0io4Ty4Oc', 50) #1 /home/celiac/public_html/applica…
Last reply by Marc, -
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- 2 followers
- 3 replies
- 549 views
Pagination does not take us to the top The problem occurs in both the forum and the admin panel 2024-03-15 08-59-40.mp4 Does anyone else have this problem after updating to 4.7.16?
Last reply by Marc, -
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- 1 follower
- 2 replies
- 460 views
Forum Version: 4.7.16 PHP Version: 8.1.27 Problem Statement: Attempting to use pages->blocks->create new block where Block Type is custom Manual PHP results in binary response on Save. When attempting to save a custom block of this type, it results in what appears to be a binary response. It does not matter what is placed in the Content box, the binary response result is always the same. Screenshot example of usage:
Last reply by Marc, -
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- 2 followers
- 2 replies
- 339 views
Hi, When the privacy setting for a club is set to 'Open', the member is taken to the Club Rules page and are invited to 'Accept' the rules at the foot of the page. However, 'Join club' is displayed again on the Rules page in the Club menu bar. This is causing confusion, as some members will instead click 'Join Club' (which is displayed immediately in their viewport) and they are looped back to the same Rules page. 'Join Club' should not display on the Rules page. I have not tested this for other privacy settings.
Last reply by Marc, -
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- 1 follower
- 4 replies
- 474 views
I am still exploring and testing out. I just bought the beginner forum package and using the existing invision provided domain address https://k330947.invisionservice.com/ Refer attachment Invi1, When trying sign up new member, there is a link "sign in with google" Refer attachment Invi2, there is no google email appear? I am looking for new user sign up with just 1 click registration similar below attachment invi3. I already follow the guide here
Last reply by klreport, -
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- 2 followers
- 4 replies
- 354 views
In pages like this <url> There are 2 links that point to old domain: I think there is an error, also because by clicking, the user is unable to download the files.
Last reply by modman, -
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- 2 followers
- 6 replies
- 432 views
Hi, I noticed these repeated errors in the log: Error: Call to undefined method IPS\core\extensions\core\EditorLocations\Contact::attachmentPermissionCheck() (0) #0 {main} BACKTRACE #0 /init.php(1036): IPS\_Log::log('Error: Call to ...', 'uncaught_except...') #1 [internal function]: IPS\IPS::exceptionHandler(Object(Error)) #2 {main} LOADED HOOKS applications/<app>/hooks/registration.php applications/<app>/hooks/systemMember.php applications/<app>/hooks/memberHook.php applications/<app>/hooks/comment.php Could you provide me with more information? Thank you
Last reply by modman, -
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- 12 replies
- 597 views
I added the latest 2 updates this morning. Now I cannot log-in to my board! Where do I get help to fix this?
Last reply by Stuart Silvester, -
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- 1 follower
- 20 replies
- 492 views
The upgrade got to Step 4, but is now stuck. What do I do to complete the upgrade? Screenshot:
Last reply by mr_hopp, -
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- 1 follower
- 5 replies
- 391 views
Morning Tried to upgrade this morning and it says that it has downloaded the data but when i click continue it says there is nothing to upgrade so i am unsure what to do next
Last reply by Strikerecondo, -
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- 4 followers
- 7 replies
- 705 views
1. Member posting is now working with the latest patch 👍 2. Database records made in clubs do not appear in feeds, not the club feed or the Activity feed. I have seen reactions to records though. 3. Pages Feed Blocks don’t honor club-level access permissions. On the club level, I turned off access for “Members not in this club” and the records can’t be accessed by non-club-members. But Pages Feed blocks for the database contain these records, despite “honor permission” being activated. The goal here would be to create a “latest news (or whatever the content is) from the clubs I am a member of” block. 4. Adding a category in a club is missing the Descripti…
Last reply by opentype, -
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- 3 followers
- 3 replies
- 340 views
Hi, how to fix this? 4.7.16 -> 4.7.17 PHP 8.1 in use. "We were unable to start a PHP session. You will need to contact your host to adjust your PHP configuration before you can continue. The error reported was: Return type of IPS\_DateTime::format($format, $memberOrLanguage = null) should either be compatible with DateTime::format(string $format): string, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice"
Last reply by Marc, -
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- 4 followers
- 14 replies
- 880 views
Hey there, I recently upgraded my community from an ancient 4.3 to the latest 4.7.16. Upgrade mostly went smoothly, with one exception: specifically, we're now unable to upload profile photos to S3 (this previously worked pre-upgrade). Other uploads work: image attachments to posts and cover photos work just fine and upload without issue. It's specifically profile photos that seem to have an issue. I've attempted to upload multiple gif, png and jpg images with essentially the same result: select a photo, it seems to get uploaded to the S3 bucket under monthly_YYYY_MM, but then upon pressing Continue the POST to /profile/<id>-<username>/photo/?ajaxValidate…
Last reply by Jim M, -
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- 2 followers
- 7 replies
- 491 views
Hi, Attachments are no longer working on our site: https://ncsi-collaboratives.wested.org/ I am able to create a blog post, attach a pptx file, and it shows it uploads fine. But I receive an error message when I try clicking on the file. I looked at some older posts and they are doing the same thing. The error message: Sorry! We could not locate the item you are trying to view. Error code: 2S328/2
Last reply by Jim M, -
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- 2 followers
- 3 replies
- 372 views
If we try to sign in as a member from the ACP we just get the front end login page. It's not entirely consistent, maybe 1 out of 30 tries it works. Have not found any pattern.
Last reply by Canis, -
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