I've been around here for a very long time. I've been watching IPS evolve as a company for even longer.
I have to say I am very impressed with the way things have turned out over the years. You guys make occasional mistakes, but they are honest mistakes and you resolve them quickly. You don't take shortcuts and you have the good practice to be fair and polite to your customers no matter what. You have shown yourselves to be the kind of company I will stand behind.
Matt & Charles (and the rest of the contributing staff) you guys have made something really great here. I know sometimes managing a business can be demanding and stressful. I also know that it's alot easier to manage if you know what you are doing matters to others. Well, I'm telling you your software has made life easier for myself and many others, it matters to us!
No one knows what the future holds, but I can guarantee if you keep to your honest business practices customers like myself won't let anything happen to IPS. Not even if the whole world falls to this economic recession.
Sincerely,
Aaron