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Frugo

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  1. Haha
    Frugo reacted to Stuart Silvester for a blog entry, Marketplace: The Next Steps   
    The Marketplace is closing on October 30th 2023. If you haven't already read the announcement, please read it first.
    As our Marketplace prepares to close its doors, we want to ensure a seamless transition for our customers. To facilitate this process, we're introducing a new 'license key' system to allow you to transfer your purchases to the third-party developer website in a privacy-conscious way.
    On the 'My Purchases' page, you'll find an improved layout displaying each resource you've purchased from the Marketplace. This includes the original purchase date, the expiry date (if applicable) and the current renewal term (if applicable).
    Additionally, we've added two new enhancements. First, you'll notice the purchase-specific license key (depicted as XXXX in the screenshot). This license key is accessible to the third party author and can be provided to them through their website or other means. It enables them to confirm your payment for the resource and check its activation status. Secondly, we've added a link to their profile in the Providers Directory (if applicable).

    You can find contact details and a link to the provider's website on their profile. We hope that these additions will help make the transition as smooth as possible.
     
    Third Party Developers
    Developers can now access the new 'My Sales' area, where you'll find a searchable list of resources that have had sales on the Marketplace. This list may include resources that were previously hidden.

    Clicking on any of these resources will display a list similar to the old 'my paid files.' Here, you'll find detailed information for each purchase, including purchase and expiry dates. Additionally, the list now includes the customer's current renewal term, which may differ from the initial purchase due to pricing changes.
    Furthermore, you'll notice the new license key, conveniently searchable in the top right corner. We've also made the list of purchases available in CSV format, allowing for easy integration into your own website or marketplace.

    Please let us know if you have any questions and we hope these new tools will ease the transition from the Marketplace.
  2. Haha
    Frugo reacted to Matt for a blog entry, Introducing Community Hive   
    Everyone at Invision Community is pleased to introduce Community Hive.
    We are creating a new free-to-use service to help independent communities reach new audiences and re-engage existing members.
    Community Hive delivers updates from your favourite communities and helps you explore new ones by bringing all the communities you follow into a single feed with optional email updates.
    The Invision Community September 2023 release will bring Community Hive integration to Invision Community and we're also releasing integrations for XenForo, Squarespace and WordPress. More integrations for popular platforms are planned over the coming months.
     

     
    The "Why"
    We believe in the power of independent communities. Technology has changed over the two decades we've been building community tools and despite the advances in technology a key problem independent communities still have is re-engaging existing members and finding new audiences. Social media has diminishing returns, and search results continually down-rank user-generated content. Reaching new audiences has never been more challenging.
    Community Hive solves that by providing a single platform to showcase your content to new and existing audiences. We don't keep your content; the only way to engage is to visit your site, ensuring you retain complete control and ownership.
    Regular updates via email and push notifications reach your existing members wherever they are.
    As our attention spans shorten and our online time becomes more cluttered, checking in with each community becomes more of a struggle. Independent and forum based communities fight for attention with social media, and owned platforms like Discord and Slack. Allowing your members to follow your community with Community Hive gives you increased visibility and discoverability and helps level the playing field.
     
    The Platform
    Community Hive has a familiar feed view with two main areas. "Following" shows a feed of communities you already follow to ensure you see more of what you like. This feed learns over time what content you favour and ensures you see more of what you like.
    The "Discover" tab shows you a feed of content from communities outside of your following list, which is a great way to discover new online communities to join. Following is easy; you don't even need to register on the community to add it to your followed list on Community Hive.
    Robust account management makes it easy to unfollow communities and set your desired audience classification preferences.
    Community Hive is mobile-first with push notifications and is ready to be added to your phone's home screen as an app.
     
    Integration
    Community Hive will launch with integration for several platforms such as XenForo, Squarespace and WordPress. Invision Community integration has several tools to nudge your members to add your community to Community Hive with buttons in key follow areas.

    Following from a community only requests your email address. You can optionally set a password later on Community Hive to enable your feed to be viewed on multiple devices.

    Clicking "Follow on Community Hive" from an Invision Community when you have an account with that community.

    Clicking "Follow on Community Hive" from an Invision Community when you do not have an account with that community.
    Community Hive will be launched in beta alongside Invision Community's September 2023 release, with integrations released for other platforms.
    You can visit Community Hive now and join in the discussion on the Community Hive forums. We look forward to seeing you there!
  3. Haha
    Frugo reacted to Lindy for a blog entry, Marketplace Closure   
    We would like to take this opportunity to inform you of an important decision we've made with regard to the Invision Community Marketplace. After careful evaluation and consideration, we have decided to discontinue the Invision Community Marketplace, effective October 30, 2023.
     
    Over the past several years, we have noticed a decrease in usage of the Marketplace, with a staggering 75% decline in sales. In addition, we have observed a growing trend away from off the shelf customizations towards bespoke tailoring of a community by working more closely with developers. While it has been a platform for many dedicated and talented contributors to share their work, we believe it is time to re-focus our efforts and resources to better serve your present and future needs.
     
    We understand that change can be unsettling, but we are excited to share with you our new direction. We are putting our efforts into enhancing the newly introduced Providers Directory, a platform that will enable you to connect with third-party providers for a wide range of services, including custom development, community management/support, conversion services, and other valuable resources. Additionally, many providers will have independent websites you will be able to visit to explore and obtain existing and new premade resources.
     
    More details are to follow soon, but we would like to highlight a few key points:
         • Marketplace renewals will cease effective immediately
         • New purchases will end September 15, 2023
         • The Marketplace will be removed in the October release and disabled on October 30, 2023
         • You will continue to be able to install and manage existing and new resources via the methods provided by their respective authors
         • You will be able to obtain a key for each of your current Marketplace purchases and provide that key to authors to transfer your purchases directly to the author
    We invite you to visit the Providers Directory and start exploring the opportunities it offers. This will allow you to familiarize yourself with the database and the resources it will provide in greater depth. Many of the current Marketplace contributors have already created their profiles – please check them out!
    Of course, this does not mean the end of aftermarket development with Invision Community. We are currently building new development tools for Invision Community 5 which have easier ways to add new functionality.
     
    We want to express our sincere gratitude for your ongoing support and trust in Invision Community. We believe these changes will enable us to better position ourselves to continue moving forward in meeting the present and future needs of our customer base.
     
    If you have any questions or concerns, please do not hesitate to reach out.
     
    Thank you for being a part of the Invision Community family.
     
    Update
    We have posted our next blog covering the next steps for obtaining purchases from 3rd party developers.
     
  4. Haha
    Frugo reacted to Matt Finger for a blog entry, Introducing Live Topics   
    I am excited to officially announce the first release of Live Topics coming in our April release of Invision Community for selected cloud plans!
    Live Topics is a hosted live chat and question-and-answer event that is converted into a forum topic upon completion. It combines the fun and togetherness of a live event with the permanence of a forum topic allowing you to continue the conversation long after the event has ended.
    Recap: The first look at Live Topics including a video showing the main features.
    I know many of you on our community have already had sneak peeks and have been patiently waiting, so without further ado, let's get into it.
    Who is Live Topics for?
    Live Topics is a great way to bring people together for a live chat event. We have been using Live Topics for our monthly release chat webinars. In the past we have used Zoom to host the live stream and take some questions. This approach is fine, however once the Zoom finishes, the chat history isn't available on our community. We upload a video for those who missed the event, but it doesn't feel interactive.
    Live Topics automatically converts the questions and answers to a regular forum topic which allows the discussion to continue. Furthermore, the questions are separated from the general chat during the event making it easier for hosts to find and answer questions raised during the event.
    Live Topics is perfect for anything from product release events to monthly bookclub discussions and everything in between.
    How does it work?
    Live Topics are live virtual events within a community. The process to creating a live topic is simple:
    Schedule your Live Topic from the ModeratorCP. When it's time to start, a host starts the live session. This is the bread and butter of the system; attendees can answer your questions and post chat messages all in realtime. All done? End the topic. It will be converted to a regular forum topic for further discussion and reference.  
    Scheduling and Managing Live Topics
    Live topics are managed from the ModeratorCP.

    When scheduling a live topic, you can configure the following options:
    Duration - This is the scheduled duration that attendees will see before the event. This sets expectations of time for your community. Add To Events - This option creates a new Calendar Event in your Community. This allows the live topic to be searched, viewed, and promoted like other event within your community. Live Video URL - This is the url of a YouTube embed. You can also add this after starting the live session. (Support for platforms other than YouTube coming soon 🙂). We stream Zoom straight to a live Youtube video currently. Attendees - This option specifies who can attend the live topic. Leaving as "Recommended" allows any registered member to join. Staff - The staff are responsible for moderating user generated content as it comes in. The default setting will add all groups that are allowed to moderate live topics. You can adjust this default in the AdminCP. Additional Hosts - The hosts have the highest level of permission in the live topic. They create questions, update the video url, and guide the discussion. By scheduling the Live Topic, you are automatically a host but you can add more hands to help. All hosts get a reminder notification close to when the event is due to start. Require Approval for question replies/chat messages - During the live session, you will likely want to control the rate of incoming content (especially questions). Chat Message creation can be locked during the live session.  
    Hosting the Live Topic
    To start a live topic, you need to click into it from the ModeratorCP. Alternatively, if it was added to an Event you can click into it from there. Then just click start, it's as simple as that. Your attendees will see a waiting page with a count down.

    It is worth mentioning that the live topic cannot
    Run without any hosts in attendance. When hosts abandon a live session, it will automatically end within a few minutes Run longer than 6 hours. The aim of Live Topics is to accompany a live event and to be short term compared to regular forum topics. The live session will also end automatically in this case  
    Once it's started, the UI is divided into have 2 main areas: One for Main Questions and another for Chat. Any video streams you embed are show in the top right and automatically started.

    Main Questions (and Replies)
    Main Questions and their replies are what will be preserved when the topic is converted into a forum topic. Only staff can create main questions in order to ensure smooth topic flow.  For each question, you can also configure if the replies are "locked". A main question can be unlocked, locked to all members, or locked to non-staff. When a question is locked, new replies cannot be created.  
    Chat Channels
    For each Live Topic, there is a General Chat and a Staff Chat Channel. If a member is non-staff, instead of the Channel selector tabs, they will see only "Chat". When a non-staff attendee creates a chat message, it can be marked as a "question". This lets the host know that the question was intended for others to respond to. Optionally, the host can even convert the message into a question so it's integrated into the standard topic post-conversion  
    Live Stream Tools
    Hosts can select a time in the live feed a main question was answered. The video embed can also optionally be changed mid session. This is useful if you don't know the live stream URL before hand.  
    Moderation Tools
    Staff can hide or delete questions, chat messages and replies. The reply and chat feeds can also be set to automatically hide new items on creation. Non-staff attendees can report content. Reports show in the staff chat channel. Last but not least, staff members can silence attendees. This takes away their privileges to reply and create chat messages.  
    The Converted Topic
    When the live session completes, our Cloud platform gets to work converting all that data into a regular forum topic. Converted Live Topics feature a questions box which allows you to drill down to specific questions within the topic.

    The questions can be browsed individually, or even split into separate topics!
    Lastly, new replies come with the option to select an originating question.

     
    That's a wrap (for now)
    We look forward to seeing all of you use live topics on your communities. As we've hinted elsewhere there are many more features coming soon, so keep your eyes peeled!
    The features discussed in this announcement are not available for Invision Community Classic. Click here to learn more about switching to our platform to get this and other benefits.
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