-
Help with Support Requests
Thank you so much Stuart - that has fixed it! Really appreciate your help on this!
-
Help with Support Requests
Thank you so much!
-
Help with Support Requests
After an update on our platform today, everything is working well, expect that our section 'Support Requests' in AdminCP is not allowing people to: 1-Start a new request 2-Is showing current (open) requests as unreadable code as below. Any help would be much appreciated!
-
Where can I configure opengraph social media sharing images?
Edit: now fixed. Thanks!
-
Where can I configure opengraph social media sharing images?
Thanks! Have done that and getting this error on Facebook OG URL scraper? The image also isn't displaying when I try to share on FB. "The 'og:image' property should be explicitly provided, even if a value can be inferred from other tags."
-
Where can I configure opengraph social media sharing images?
Can't seem to find it anywhere!
-
Our cloud installation is running super slow/laggy
Seems to be fixed, thank you. Any idea what was causing it?
-
Our cloud installation is running super slow/laggy
Thanks Marc, appreciate you!
-
Our cloud installation is running super slow/laggy
Hey Marc. Nope, seems to be pretty consistent. We are having moments of normal speed but unfortunately short-lived. It's affecting all of our team who are using different devices/networks/geography, so can only assume it's affecting our members too.
-
Our cloud installation is running super slow/laggy
Hi! Our installation has been running really slow today so I'm wondering if there's a known issue? We haven't made any changes or updates that could cause any issues. Thanks
-
Sudden influx of posts from Guest users, even though posting for guests is disabled?
We want to keep the post before registering but only for 2 forums which it's enabled in. We don't allow guest accounts the permission to post in the other forums, but somehow we are recently getting exactly that.
-
Sudden influx of posts from Guest users, even though posting for guests is disabled?
Hey Marc, we did allow guests to post in technical support but nowhere else. We are getting roughly 1-2 posts from Guests each day. I will DM you a URL to an example of a post.
-
Will blocking guests from viewing threads also block search engines?
Thanks everyone!
-
Sudden influx of posts from Guest users, even though posting for guests is disabled?
Is this a bug or something specific to our installation? It's really proving to be problematic!
-
Will blocking guests from viewing threads also block search engines?
... and if so, is there a way to still allow search engines to index content? Thanks!
DTL2012
Clients
-
Joined
-
Last visited