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DTL2012

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  1.    Stuart Silvester reacted to a post in a topic: Help with Support Requests
  2.    DTL2012 reacted to a post in a topic: Help with Support Requests
  3.    Daniel F reacted to a post in a topic: Help with Support Requests
  4. DTL2012
    Thank you so much Stuart - that has fixed it! Really appreciate your help on this!
  5.    DTL2012 reacted to a post in a topic: Help with Support Requests
  6. DTL2012
    Thank you so much!
  7. DTL2012
    After an update on our platform today, everything is working well, expect that our section 'Support Requests' in AdminCP is not allowing people to: 1-Start a new request 2-Is showing current (open) requests as unreadable code as below. Any help would be much appreciated!
  8. DTL2012
    Edit: now fixed. Thanks!
  9. DTL2012
    Thanks! Have done that and getting this error on Facebook OG URL scraper? The image also isn't displaying when I try to share on FB. "The 'og:image' property should be explicitly provided, even if a value can be inferred from other tags."
  10. DTL2012
    Can't seem to find it anywhere!
  11. DTL2012
    Seems to be fixed, thank you. Any idea what was causing it?
  12. DTL2012
    Thanks Marc, appreciate you!
  13.    DTL2012 reacted to a post in a topic: Our cloud installation is running super slow/laggy
  14. DTL2012
    Hey Marc. Nope, seems to be pretty consistent. We are having moments of normal speed but unfortunately short-lived. It's affecting all of our team who are using different devices/networks/geography, so can only assume it's affecting our members too.
  15. DTL2012
    Hi! Our installation has been running really slow today so I'm wondering if there's a known issue? We haven't made any changes or updates that could cause any issues. Thanks
  16. DTL2012
    We want to keep the post before registering but only for 2 forums which it's enabled in. We don't allow guest accounts the permission to post in the other forums, but somehow we are recently getting exactly that.
  17. DTL2012
    Hey Marc, we did allow guests to post in technical support but nowhere else. We are getting roughly 1-2 posts from Guests each day. I will DM you a URL to an example of a post.
  18. DTL2012
    Thanks everyone!
  19.    DTL2012 reacted to a post in a topic: Will blocking guests from viewing threads also block search engines?
  20.    DTL2012 reacted to a post in a topic: Will blocking guests from viewing threads also block search engines?
  21. DTL2012
    Is this a bug or something specific to our installation? It's really proving to be problematic!
  22. DTL2012
    ... and if so, is there a way to still allow search engines to index content? Thanks!
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