kevin culver

1 hour ago, Adlago said:

PS. Try this:
1. Create an empty database with the name of your backup database.
2. Run a fresh install to an empty database.
If everything works correctly after installation, download a backup from this new database. Compare names of new database and your backup database. If necessary, rename the old backup database with the name of this new database
Upload old database to new database.
It might work.

that didn't work, something with the old db I guess.

2 minutes ago, Adlago said:

Provided that PHP 8.2 is not yet officially supported by IPS, you were most likely running 8.0 on your old server.
Check with your hosting company to enable PHP 8.0 for your account.

ok I have installed and activated curl 8.0.30 and activated it on the site. it is still giving me an error code of 500. I know it is connecting to my db correctly at least, because I was getting an error of username earlier, got those corrected and now it is just error code 500.

37 minutes ago, Adlago said:

What PHP version are you running on the new server and is it the same PHP version as the old server?

Honestly not sure exactly how to check, but the new server has 8.2 and 8.1 available, whereas the old server in the /opt/plesk/php folder had 8.0 and 8.2 available. I am not sure which file to look at to figure out what the forum was running.

I had a site forum.example.com and the server ungracefully died, I have a backup of the entire machine, but I couldn't restore it. I have recreated the same database by pulling from the backup specifically the entire folder under /var/lib/mysql/forum. put that on the new server, created the same exact user that was in the conf_global.php from the old forum. created a new server and installed a fresh set of invision community on it. the new site is forumS.example.com, I made sure to change the url in the license, and the url in the conf_global.php file, however when I save that. it just gives me error code 500, I assume this is due to the url changing and I am missing some place. or maybe missing a file I need to go and yank from the backup, but I would like this forum backup ASAP, please help!

2 minutes ago, Jim M said:

I would suggest reaching out to your hosting provider. As you are utilizing PHP mail and I am not seeing any errors from today in our email error log, that would point to an issue with the server not sending it or something else that your hosting provider would need to tell you.

cool, I run it on a server in the shop, so I am the hosting provider.

8 minutes ago, Mark H said:

You're welcome, glad the issue got resolved. 🙂

 

Hey I have a question. can you look into why it might not send an email? i just tried to make a test account to see if it would send me an email and it never did.

10 minutes ago, Mark H said:

OK, the last member to register and be approved is the one showing on the front end. What you see there is correct.

All registrants after that person are either flagged as needing admin approval, or they haven't replied to their validation email yet.

Please visit your ACP -> Members page and note the listing. 

that fixed it, thanks!

8 minutes ago, Mark H said:

OK, the last member to register and be approved is the one showing on the front end. What you see there is correct.

All registrants after that person are either flagged as needing admin approval, or they haven't replied to their validation email yet.

Please visit your ACP -> Members page and note the listing. 

ok, I have had kev confirm the one from yesterday. how do we have it update now? or will it automatically.

6 minutes ago, Mark H said:

At the moment, I am seeing the latest member joined May 1st.

But that's over 2 months ago, so something appears to be off if someone registered and was approved(?) yesterday. 

We would need to look further into this for you, however the access details on file appear to be missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section.  Make sure to fill in all fields for both Admin and FTP/SFTP access. Once done, please reply here and someone can check.

I have updated for you.

5 minutes ago, Mark H said:

That may indicate your system tasks are not running, although if that were the case there should be a warning about that in your ACP.

But first check ACP -> Advanced Configuration -> Task Method.

If it is set to cron, make sure the cron job is running on the server.

If it's set to traffic, you need to have regular and consistent logged-in traffic on your site to get the tasks to run.

Also check your Error Log on the ACP -> Support page to see if there are any related errors.

Does that help?

I was thinking about switching it to a cron job, however its on user right now.. the weird thing is the other stuff in the member statistics box updates very regularly just not that one thing. forum.kevswoodworks.com

I have the Member statistics on the main menu of the forum however it does not update. It says the last time a member joined was april. however it was actually yesterday. how do I fix this to update like once an hour or something?

hello, I am going to be moving servers this weekend, (from centos to rhel) I am going to copy the forum directory, along with the database for the forum. when I put these on the new server are there any files I need to change to give access, or change the location of the DB? I just want to make sure that even though the machine is changing that the forum stays functional.

I logged into the forum today, it had an update however nothing is displaying properly. it comes up with this: nothing has changed since yesterday.

SELECT *, core_sys_lang_words.word_custom as database_name, core_sys_lang_words2.word_custom as record_name FROM `cms_databases`  LEFT JOIN `core_sys_lang_words` ON core_sys_lang_words.word_key=CONCAT( 'content_db_', cms_databases.database_id ) AND core_sys_lang_words.lang_id=1  LEFT JOIN `core_sys_lang_words` AS `core_sys_lang_words2` ON core_sys_lang_words2.word_key=CONCAT( 'content_db_lang_pu_', cms_databases.database_id ) AND core_sys_lang_words2.lang_id=1 ORDER BY core_sys_lang_words.word_custom
IPS\Db\Exception: Can't create/write to file '/tmp/#sql-temptable-b92-287a3a-4d4c9.MAI' (Errcode: 28 "No space left on device") (1)
#0 /mnt/raid/kevswoodworks.com/forum.kevswoodworks.com/public_html/system/Db/Select.php(446): IPS\Db\_Select->runQuery()
#1 /mnt/raid/kevswoodworks.com/forum.kevswoodworks.com/public_html/applications/cms/sources/Databases/Databases.php(321): IPS\Db\_Select->rewind()
#2 /mnt/raid/kevswoodworks.com/forum.kevswoodworks.com/public_html/applications/cms/Application.php(238): IPS\cms\_Databases::acpMenu()
#3 /mnt/raid/kevswoodworks.com/forum.kevswoodworks.com/public_html/system/Dispatcher/Admin.php(357): IPS\cms\_Application->acpMenu()
#4 /mnt/raid/kevswoodworks.com/forum.kevswoodworks.com/public_html/system/Dispatcher/Admin.php(68): IPS\Dispatcher\_Admin->buildMenu()
#5 /mnt/raid/kevswoodworks.com/forum.kevswoodworks.com/public_html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Admin->init()
#6 /mnt/raid/kevswoodworks.com/forum.kevswoodworks.com/public_html/admin/index.php(13): IPS\_Dispatcher::i()
#7 {main}