Baniacz3k

42 minutes ago, Jim M said:

It's worth noting that you have quite a few customizations on this site as well so it would be worth checking if you modified the email templates, as mentioned above. However, we would require access to assist you further as well it seems:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Added

Just now, Jim M said:

We would need to know your URL if you still require assistance.

cslobby.pl

23 hours ago, Jim M said:

Could you please clarify your license URL? It does not appear on file and the expired license you have (which would not be eligible for support), does have a lot of modified items.

Idk why my license was not actualized on my account, i entered a key in acp and all works

10 minutes ago, Jim M said:

You would need to ensure that your email templates in ACP -> Customization -> Emails are up to date. If you have modified any, you may wish to simply revert them back to the original.

I dont modifyed anythink, i have the basic settings

@Marc Stridgen, thx, i tryed one more time and all is good, but when i try to test the e-mile i get this error
Function strftime() is deprecated 

I use php v8.1

Hmm, ok i will check this, but on first time when i entered a this key its worked and now not.

5 minutes ago, Marc Stridgen said:

Sorry, Im a little confused here. You have a site at your currently registered URL with 10s of thousands of posts. Are you perhaps referring to a license that is not attached to this community account?

Oh, i have 2 license, 1 its only forums, on this license i have a problem

4 minutes ago, Marc Stridgen said:

You do indeed still have the installation on your current licensed URL. That instance would need to be removed before you can install elsewhere

I deleted and install one more time but in the acp i see that i need enter a licensekey in new URL

2 minutes ago, Marc Stridgen said:

Could you please clarify, is it showing incorrect, or is it showing its installed under another URL?

Showed that its using by other instalation

Hello, I have a problem because I reset the url to my license because i start new project on different domain. During installation, I entered the license and accidentally closed the browser window, when I want to enter the key again, it shows that it is incorrect, what can I do?