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Thomas Emme

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  1. Thank you, Jim. Responses in order: 1) Yes, Invision software resource caching. No external cache system (Cloud Flare, etc) is set up on our domain through the shared hosting service we use. Our host, however, is keen to have us do that. Considering our site is comparatively small in footprint, visitor total and bandwidth used, I see no reason to use such a service. 2) Do you know the specific file permissions that are required? I don't feel permissions are the issue simply because the site has worked well with Invision for several years now with no change in providor or server location. That said, I'm still open to check and change things as required. 3) I'm on the road right now and Invision doesn't like me using my mobile device for poking around the innards of the ACP. If I'm able to turn off the Cron job to verify it's parameters are current and correct I will. Else I'll poke Tom (my partner in this endeavor, and retired) to do the reset to Auto. I do appreciate your thoughts and ideas here. To clarify : our manual clearing of system cache as well as template cache was a nugget gleaned from other corners of this forum from other users with the same "no text box" issue. I've thought of it as a sledgehammer approach, but even sledgehammers can be useful. Monte Edit: yes, I was able to turn off the Cron job and enable automatic mode. I suspect it will be a while before we know if that helped, but I can check the Cron parameters on our host to ensure it's correct.
  2. Goodness, here I thought nobody had seen my original post until Tom sent me a link to your reply. My apologies for the delayed response. No external caching is or ever was setup, only local file system caching. We were clearing that once a month, but are moving to once a week to see if that has any positive effect. To be frank, this annoying bug has all but killed our Invision Community site and forum. Users are tired of doing the "cookie dance" every time they want to post, so have simply stopped trying. The device used doesn't matter, phone, tablet, laptop or desktop are all affected. Brand is not a discriminatory, as Apple, Android, Mac and windows all have the issue. I've been our site's amateur manager and forum manager since 2001, and have never seen anything like this. Any help or suggestions, I'm willing to try. Hopefully before all our visitors dry up. Monte L. for Tom E.
  3. Many of my forum users have had issues where the reply-text-box has no text input area, only the opportunity to add an attachment. This has happened to me also. Doesn't seem to matter if the person wanting to reply to a topic is using a phone, tablet, laptop or desktop, or which browser he/she is using (I've had reports of various Chrome iterations, Opera, and Android mobile browsers being affected.) Clearing the system cache from ACP works temporarily. As does having the user clear browsing data/cookies through whichever browser they're using. But it seems like the issue soon re-appears in as little as a few minutes or as much as several days later. Some of my users are now replying with attached images (of oh so many things, since they can't type a reply or new post) to let me know the issue is still there. I'm really beating my head on the wall over this one... I do use two custom themes, both from IPSFocus, with system and themes all updated to the latest available versions. I believe the documentation to access my site is available, but if for some reason it's not, I can get it updated as required during the following evening ( I work out of town M-F daytime.) -signed: Monte L. for Tom E.
  4. Thank you, Nathan. I've been trying to find the solution to that very same issue. Had to look fairly closely to find the "patch available" item.
  5.    Thomas Emme reacted to a post in a topic: "uncaught exception" error repeatedly
  6. Update: Success. Previous "compact" tables are now showing as "dynamic". I entered the following as an SQL query through PHPMyAdmin: SELECT table_name, table_schema, ROW_FORMAT FROM information_schema.tables WHERE engine = 'InnoDB' AND TABLE_SCHEMA = '<YOUR DATABASE NAME>' AND ROW_FORMAT = 'COMPACT' ... then opened a new window to the same DB SQL query page, and copied the following query (adjusting the <compact_table_name> as needed : ALTER TABLE <compact_table_name> ROW_FORMAT=DYNAMIC; After doing this one at a time for the half-dozen or so entries I had to work on, I re-ran the original query (to identify compact row_formats) and came up with nothing. Edit: And the Administrator Notification pointing to "compact" row_format issues, is gone.
  7. I contacted my web host (my site being on a shared server) and they said they couldn't change to tables to Dynamic without altering things for every site on that server. Not what I was intending at all. Something tells me my host is wrong though... especially if the post above was successful in altering individual tables to Dynamic. Unless he's hosting his own? Will spend some time identifying which of my DB tables are not InnoDB powered and try manually resetting them. *After DB backup made*