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Makes sense. I was working on putting one together, no one had participated in it yet, but when I went to edit the raffle, those options still did not show up. Not sure why not. I'll just make sure I set those correctly when actually creating one. Thanks for the response.

Once you've created a raffle, how do you get back to edit the following settings? I can not figure it out, or maybe it's not possible?

After checking in on my Facebook developers api, I see that my api access "was disabled due to a Platform Policy violation". My question, is there a general Privacy Policy that we can simply copy/paste for use in our own community? I can't imagine having to come up with it on my own. What else is everyone using for their Privacy Policy? Thank you.

I'm glad you got your issues resolved. Hopefully @Michael.J will be able to update this plugin soon, or at least announce that he will no longer support it. @Adriano Faria is easily one of the top developers around.

After I switched to cloud, before sending that email, I went into email settings and switched from SMTP to Invision Community in the Cloud setting. Should I try resending it?

I asked my member a few questions trying to pinpoint why the editor was different when replying vs creating a topic, he said after he tried different browsers on his laptop, it was only Firefox that was having the issue. The editor was working fine on the other browsers he tested.

One of my members reached out with the following: Is there a setting I'm missing, when I personally tested this out, the full editor shows for me whether I'm replying or creating a topic.

As far as I can tell, the emails did not go out, as I've asked a few people if they have received it. Also, if this is how it's suppose to work, why did the email listing all recipients show up in the error logs with the error message? I very rarely use the bulk email feature, possibly only once a year, if that. I would really like it to work when I do need to use it, like in this case when I need to let people know of the new link to the forum. Thanks Marc.

Hello Jim, It was 3000+. I saw no setting or mention of a single email limit, I would of thought the system would only send it's limit per email, send in intervals. How would I go about accomplishing a "bulk email" send? Thanks for replying.

I recently migrated to the cloud from self-hosting. My question is, if I set my email settings to: Am I able to send Bulk Emails to all the members of my forum? I tried doing so yesterday, and they were not sent out. I looked at the Email Error Logs, the email I attempted to send says this in the error field: Could someone please explain what do I need to do in order to send bulk emails? Thank you for any help with this.

uhh.. you are right. I just tried adding a video, DENIED!!!!!!! Error! I went ahead and disabled the plugin for now. Hopefully we get an update for it at some point and all issues are resolved.

In order to get rid of this message: [[Template videos/front/view/comments is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] I had to turnoff 'Enable video comment' in the Videos app. Now the error is not showing, but also now no one can leave a comment on a video. 🥺 i would love for this plugin to receive an update and have it working 100% again, but I am thinking of disabling and uninstalling soon if the developer is no longer supporting it.

After migrating from my forum to the cloud, I am now seeing this message as well. [[Template videos/front/view/comments is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Any known fixes for this? Thanks.

@Jordan Miller Regarding the Printful plugin, I assume it's officially abandoned. I actually purchased it when it first launched. I still use Printful to this day on my main site, which is Wordpress/WooCommerce based. Do you know if there is anyone else that make a new Printful plugin? A reputable developer? I would still be interested in integrating it directly onto my forum. Thanks.

I purchased a cloud hosting plan yesterday, and emailed support regarding the migration, just waiting to hear back. I really do hope this solves my malware issues. 🙏

Oh wow, I didn't realize that was the next step. I might of waited longer than I needed to if you had not replied. Thanks Marc for the info. I was waiting to get an email back on what was the next step. Thanks again, I appreciate the help.

Keeping my fingers crossed I hear from support this week in order to make the switch to cloud.

Looking forward to getting the move started, hopefully I will hear back from someone this week. Thanks for the reply Marc.

Any idea how long it takes to hear back from support regarding the move request?

That's great to hear. Looking forward to the move and a more secure environment.

I've reached out to support to get my community moved to the cloud.

I am using a IPSFOCUS theme created by @Ehren I originally problem got this issue via a Wordpress plugin or something having to do with Wordpress. So I guess moving over to cloud would be beneficial in keeping my community separate from my main site and Wordpress.

@Marc Stridgen I've emailed in support, but only heard back from a sales associate, please let me know or direct me to someone who can answer this, if I move my community over from self-hosted to the Cloud, will you guys be able to get rid of whatever malware has infected my forum and is causing so many members to have malicious redirected when clicking on links on the forum? From what the Sales associate told me, NO ONE on Cloud hosting has experienced this type of malware, but because I already have it, can it still be "treated" and taken care of? Thank you.

Thanks Randy for the reply, I figured as much, but just wanted to be sure. 🙏

Members have posted that when they try to upload an image in a post or clicked on a message in the Messaging system, popups happen, then it goes to another site, often sexually explicit. According to one member, their Avast reported that site as Phishing. Regarding uploading a fresh site of files, would that be via FTP, and if so, I just overwrite all files when transferring, that will keep all current images and data safe and intact? Also, I have reached out to customer support and asked about moving my self hosted forum over to cloud, and to ask if by having it hosted on cloud, I would not have to worry about this type of problem, and the reply was "if you ever were to have a problem with like DoS attacks or malicious content injection, our team would take care of that for you." This is great, but unfortunately at this time I don't think I can afford the monthly fee for this. Thanks for the reply Marc.