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Jim M

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Everything posted by Jim M

  1. Jim M
    Please make any feature improvement suggestions in our official Feature Suggestion forum for further evaluation. This way it will not get lost in your support request.
  2. Jim M
    There is not. Other than making sure the files/folders are owned by the correct group/user. Depending on your server, this could cause permission issues.
  3. Jim M
    Are you using Varnish or something else that sits in front of your server? Permissions, as in file permissions? It shouldn't be but please ensure those are correct and that mod_security is not being triggered.
  4. Jim M
    I have marked this to a developer for further review as something does not seem correct here. Some will be with you as soon as they can.
  5. Jim M
    I would suggest typing them in then inserting the player beneath it to accomplish this at the moment. There would be no method in the core software at this time. You're welcome to provide your suggestion in our official Feature Suggestion forum for further evaluation for a future release.
  6. Jim M
    Please be advised I have marked this to a dev to review.
  7. Jim M
    Please disable CloudFlare completely and contact your hosting provider or server administrator to see if there is any further caching. This is not related to just this setting but all settings so something is heavily imposing caching.
  8. Jim M
    You likely would not be able to post any images which come from PNG as the software is being passed a PNG image.
  9. Jim M
    Unfortunately, it is not possible to use PHP code in the advertisement module. The HTML code will not process it or template code. You could utilize a Pages custom block to execute PHP code but it would not be a part of the advertisement module.
  10. Jim M
    Correct. Only the audio player would show currently.
  11. Jim M
    When an MP3 file is uploaded, we would provide the MP3 player to play the audio in the browser. What is displayed is your browser's audio player there.
  12. Jim M
    This likely is related to the program which you are copying the image from placing the image as a PNG in the clipboard and then our software is simply utilizing what it is provided. Testing this myself, I am getting a JPG when copying a JPG.
  13. Jim M
    Using a third-party RSS validator service from W3C, I am getting that the RSS feed is valid and can be reached via the URL: https://www.myfootballforum.com/discover/6.xml/?member=1&key=9a783e63e135824f6f1c1c656290cbca This sounds like an issue with the RSS reader either interrupting the URL/query string correctly or unable to access your community.
  14. Jim M
    Please ensure that you do not have any other caching on your server and check your System Log in ACP -> Support for any errors. If there are errors related to you saving this field, please check at the bottom if any third party applications/plugins are causing any issues. If they are not, please ensure our account in the Client Area Access Details area has access to your community and FTP access details are updated.
  15. Jim M
    Please note I have moved this to the feature suggestion forum for you.
  16. Jim M
    Sorry, this currently is not a feature. However, you can allow guests to use the Contact Us form and have that delivered to a support department.
  17. Jim M
    This would require use of the Database system rather than making a static page. You would want to read the guide I posted above. Here is a walk-through of a simple tutorial of using a Database to create a "recipe section" as an example:
  18. Jim M
    If that is your goal, you can do that easily as mentioned with just grabbing the URL you require and putting it in your content.
  19. Jim M
    I'm unsure of your question here. Are you trying to create standalone static pages with links to one another? If so, you would just copy the URLs of the pages and put them in your content of the page. If you're trying to create elaborate Pages Database records, I would recommend reading our guides on doing so and letting us know of any questions:
  20. Jim M
    Medium text controls the body of content in topics, etc...
  21. Jim M
    Most likely it is a limitation of the server. SQL Toolbox is a great tool but please be aware that we may discontinue it at any time and it may have limitations either imposed by your hosting provider or otherwise.
  22. Jim M
    Excellent. Glad to hear you've found the offender here. You'll want to contact the author of third party application (assuming you did not develop it).
  23. Jim M
    Marked this for a developer to review and let you know on your question here. Thanks.
  24. Jim M
    All JavaScript from them would be loaded directly from their servers so it would likely be an issue with the user connecting to their servers. Really limited on our end what we can do in this scenario.
  25. Jim M
    I would suggest reviewing that the Redis PHP extension is indeed installed and being used in the directory which your Invision Community installation is in. From this screenshot, the PHP extension is not present in what PHP is passing the software so the option is not available to use it.
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