
Everything posted by Jim M
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How to enable feature after paid ?
Little confused by what you mean here. You would need to install the application after purchasing. Did you perform an install after purchasing?
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Post Counts
I split this into it's own topic as it is dealing with customization of the software which is outside our scope of support. I have moved this to our Community Support forum where a fellow client may be able to assist you with your customization.
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Error on latest update
Please read the following guide for questions on your license key and your Test URL:
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Error on latest update
Sorry, believe I may have been confused by what were you saying. Is this in the automatic upgrade process? Have you tried to upload manually the files? To do a manual upgrade, you would do this by downloading a full set of files in the Client Area and exacting them to your computer. Once done, upload the contents of the "ips_*****" folders to your server, overwriting what is there. When all files have successfully uploaded, you will want to go to /admin/upgrade to complete the upgrade.
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Error on latest update
You can certainly try that but if you have applied the files for the next release or this is related to the missing table. You either need to revert to a backup and/or re-apply the files from the release you were on.
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Error on latest update
You're very welcome.
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Error on latest update
You're more than welcome to try our converter tools, which can be downloaded from the Client Area, but it may just result in the same error as it will need to read from the same database. Just be sure to take a full backup (files and folders) prior to attempting anything.
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Help needed with Twitter log in options
What now do you have set for settings? Please share a new screenshot (do not share the keys). Feel free to message me if you do not want this posted publicly.
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Help needed with Twitter log in options
There should be 2 sets of "keys". You will want to use the "Consumer" set of keys. Priority is assisting the OP and understanding their issue. We will then go back and rewrite the doc 🙂
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Error on latest update
For our software to convert data from one installation to another, it would need to be on the same release and might end up with a very similar situation with the software attempting to read the missing table still. You can not simply move over your database, like I believe you're asking here, via PHPMyAdmin or something. You would run into a lot more of conflicts.
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Help needed with Twitter log in options
Your "Callback URI / Redirect URL" should yourdomain.com/oauth/callback/ so for you would be http://www.arbtalk.co.uk/oauth/callback/ . Additionally, it looks like you're running HTTP but many integrations now for login require HTTPS. Could you please also confirm that your Twitter App is created for Web? Hard to confirm from what you have provided.
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Can't merge two posts
Looks like our replies crossed. I logged this internally for our developers to review. Thanks again for reporting!
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Can't merge two posts
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Can't merge two posts
Would recommend upgrading to Beta 2. If you do not see it in your ACP, go to System -> Applications -> Check for updates.
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IPS 4.7.2 - "Error" title page after successfully updating beta form 1 to 2
Did you encounter an error during the process?
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Error on latest update
Sorry, you would need tp work with your hosting provider to understand why it disappeared.
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Error on latest update
If you were not able to complete the upgrade, you will need to wait till that is done. Essentially, if you apply files but don't run the upgrader, you can expect to see some issues. If after you complete the upgrade process, you still see this. You will want to disable all third party applications/plugins and switch to an unmodified theme to see if it still exists.
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Error on latest update
You would lose all data associated with that table and it may create relationship errors so it would be recommended to restore the complete database.
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The log entry was triggered by a guest (Guests)
Please be advised I have moved this to a ticket to obtain further information from you. Please watch your email for further correspondence.
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my website is too much slow
As long as your server and database are optimized for INNODB then that would be up to you and your hosting provider.
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Mass PM cleanup
I'm afraid, there is no mass option to delete all messages. This would require customization or you're welcome to post this in our official Feature Suggestion forum for further evaluation for a future release.
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Error 2C171/1 when trying to download first file attached in a support ticket.
Could I confirm that you are logged into the same user on both front-end and back-end?
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Title underneath the Avatar picture?
This is a custom member title. I'm afraid though, customization is outside our scope of support so the actual variable may be different. Simply comparing the theme template to default would aid in this, however.
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Template / CSS
Patches can be found by going to ACP -> Support. However, the patch here was on 4.7.0 so if you are on 4.7.1 (or higher), you would have this.
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Html in Extra field dont work
What we perform is best practice to sanitizing data for output. You do not want to allow HTML being rendered in your form fields as this will open you open to several vulnerabilities. We only allow this in specific areas, unfortunately, this is not one of them. To get what you're after, this would require customization or using a custom formatting for output. Both of which, I'm afraid, is outside our scope of support so I will move this to our Community Support forum so you can obtain assistance from other clients.