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Benjamin Schuster

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Posts posted by Benjamin Schuster

  1. On 4/27/2022 at 10:28 AM, Marc Stridgen said:

    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

    We look forward to further assisting you. 

     

    Done, it´s in there.

  2. Hey all, maybe someone can help me out.

    I have been locked out of the admin CP, although I have the password stored in my browser. After 3 attempts I tried logging in again my typing the login details manually, when I got the message that my admin account was disabled and I had to wait 14 minutes. So I did and then I tried again, but I get the same error message over and over again. No matter how long I wait.

    Can I fix this inside the mysql database?

    Thanks for your help!

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