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Denis Surkov

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    Denis Surkov reacted to Ryan Ashbrook for a blog entry, New: Complete Your Profile   
    Completing long and complex forms online is tedious. It can be off putting having to fill in a lot of information before you can join a site or service. You may find that potential members never bother to convert from a visitor.
    How to convert guests into regular members is an often asked question. The simple answer is to lower the barrier to entry. Invision Community 4 already allows you to register with Facebook, Twitter, and other networks with ease.
    "Complete My Profile" is a system that will lower the barrier of conversion. Guests only have to complete a very basic form to gain membership. Members are then asked to complete any custom profile fields you require.
    You can also set up steps that group items together to encourage existing members to add more information to their public profile.
    Members with a complete profile and user photo provide others with much more engagement and personality.
    Registering
    If we look at registering first. Clicking "Sign Up" will only show a simple modal form with as few fields as possible.

     
    If you have required steps, and after any member validation flow, the complete your profile wizard is shown.

     
    This enforces required fields and the member cannot skip them or view other pages until completed.
    Of course, you may have steps that are not set to required. These are available too, but are skippable. Members can complete skipped steps later.

     
    A dismissible progress bar shows to members that have uncompleted steps. Once dismissed, it no longer displays in the header of the site.

     
    This same progress bar is always shown in the members' settings overview panel, in the user control panel. This will prompt members with incomplete steps.

     
    If you set up a new required step, members have to complete the step before being able to browse again. This will ensure that all regular members have completed profiles.
    Admin Control Panel
    You will create new steps in the Admin Control Panel. Each step can contain multiple elements of a single group. This step can be set to required to enforce completion or suggested to allow it to be skipped.

     
    The basic profile group contains things like user photo, birthday and cover photo. Choose any of these for this step.

     
    The custom profile field group contains any fields you have set up already.

     
    You can switch off this system if you feel it does not fit your needs. When disabled, you get the normal registration form.

     
    Reducing the complexity of membership can only help convert more guests into contributing members. Enforcing required steps ensures that you capture data across your membership.
    We hope you enjoy this feature and you see an increase in guest conversion with Invision Community 4.2.
     
  2. Like
    Denis Surkov reacted to Matt for a blog entry, New: Fluid Forum View   
    This is an entry about our IPS Community Suite 4.2 release.
    When you have a diverse range of topics within your community, it makes good sense to separate topics within forums and categories. This will ensure that the viewer can find relevant content by scanning the list of forums first.
    If you have a more focused community with fewer forums, presenting your community with a list of them can be daunting. This is especially true for less experienced visitors raised on social media.
    Fluid forum view allows your visitors to get right to the meat of your community; the topics.
    A fan site for a band is a good example of a community that will benefit with fluid view. There will likely be forums for album reviews, tour dates, general discussion and so on. Even though there are many forums, the common topic is the band. This makes fluid view ideal as your members can see all those related topics in one view. If your members wanted more specific topics, they could select a single forum to view.
    Let us take a look at fluid view in action. We will then break it down and explain how it works in more detail.

     
    The video shows the topic list and the forum filter box. As you can see, it is easy to change the topic list by changing the selected forums. This view replaces the traditional list of categories and forums.

     
    Of course, you can permit your members to change the view to better suit their way of working.

     
    You will notice a "grid" option. We have moved the grid forum theme setting into the main forum settings. This makes it an option for your members to choose, if the administrator permits it.

     
    You have full control over the display options. This screenshot shows that the control panel option to choose the default view. There is also an option to control which views your members can select. You may also decide to not allow your members to switch views at all. This will ensure that they all use the view you choose.

     
    You may have spotted that forum names have a colored background in some screenshots. We added the ability to define a feature color per forum. This feature color helps the forum stand out in a more visual way. This is especially useful when you select many forums in a single view.

     
    This feature color also works on the table view.

     
    We added a feature color hint to topic view to enforce the association between the forum and its color.
     

     
    This screenshot also shows the removal of the forum breadcrumb in fluid view mode. Fluid view remembers your last forum selection so you don't lose your place when you go back to the listing.
    The benefit of this feature is easy to see. It removes a potential barrier of entry for your audience. It puts the spotlight on topics themselves, and not the hierarchical forum structure. Your members will enjoy viewing many forums at once and switching between them without leaving the page.
    We hope that fluid view is an asset to your community and your members enjoy this new functionality.
    Technical notes.
    The database stores the members' view choice. This remembers the selection across devices. Guests are not permitted to change between views.
     
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