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Davyc

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Everything posted by Davyc

  1. That's correct as it's a UK based only site and Union so it would be of no benefit for anyone outside the UK. I can only assume that it's a Stripe issue and that's something the owner will have to sort out with them, if that is the case, but I can only assume it is a Stripe issue as nothing has changed since the initial setup other than the usual updates from Invision as and when they are released. Many thanks for taking a look, very much appreciated. I'll come back once I have had word regarding Stripe.
  2. PM sent with a screen shot of the errors in the log
  3. You can log in as me - I'll send you a PM 🙂
  4. That was my initial thought after you posted your first reply. I've informed the owner of the site (I just look after it) that it could be a Stripe issue and to get in touch with them. He's working right now so it may be a day or so before he can get in touch with them, but that's his issue to deal with as I can't speak to Stripe on his behalf.
  5. That is really strange as we have Stripe as a payment method and recurring subscription payments are being taken. There are only three log entries in the error log but there are 150 subscribers so I am unsure what the issue is which has never been raised before in the last 12 months.
  6. We have a client attempting to take out a subscription but is running into an issue when attempting to complete. This is what the client sees: This is in the error logs but it doesn't indicate what the actual issue is - can you shed some light on this? 4X196/3 We are unable to process your purchase. Please contact us for assistance.
  7. One the most fundamental problems is actually acquiring members that want to be part of a community; once you have established that core base engagement would be a natural progression, but getting that core to engage with is problematic. It's a difficult paradox because it's easy to create content that most would agree should spark an emotional response that someone will be willing to register and comment. So great content doesn't automatically equate to engagement. There is no easy solution to the Catch 22 situation that many community managers face. You can engage with people on SM without breaking into a sweat, but getting those same people to register with your own community is nigh impossible. I know that is dampening the enthusiasm that this topic hopes to generate, but the lack of response in the three days this post has existed kind of bolster this issue of non-commital from people. I also find this sad because those same people you can engage with on SM simply have no idea how much more rewarding it is to engage outside of SM without the many limitations that SM imposes. I'm completely 'old school' on this and find engagement in forum communities so much more rewarding, whereas the banalities of SM is just one big yawn 🙂
  8. Good to hear you have solved the problem of bold text - as for the icon: As you can see on mine it's the star, however I had to make some changes to the CSS because it was blending into the background - try this in your custom CSS file and see if it works 🙂 /* Change topic read status */ .ipsItemStatus:not(.ipsItemStatus_large).ipsItemStatus_read { color: rgb(178 167 187); opacity: 1; vertical-align: text-top; } .ipsItemStatus:not(.ipsItemStatus_large) { color: rgb(83 217 81); vertical-align: text-top; } Change the colours to whatever suits your theme or preference.
  9. Can you provide a screenshot or link? I'm using grid view, but it's a marketplace theme and it displays the word 'NEW' when something new is posted. I also use @onlyME topic thumbnail so all my topics are represented by images, however it may just be a CSS issue that needs a tweak.
  10. At present my site is showing a percentage rating for Movies and TV Shows, you can see this by visiting the link below: https://moviebuffs.org/movies/category/1-marvel-cinematic-universe/ this is an external rating being pulled from https://www.themoviedb.org/ I'd like to turn this into a star rating, but this goes beyond my knowledge as to how to achieve this - if anyone can take a look and provide the relevant code that would be fantastic. With thanks
  11. Davyc

    Movies

    Small issue with the rating feature. When I go to rate a Movie or TV Show I input the date (see screenshot) and give number of stars: Set the date as September 2014 and then click the rate this movie button - and this is what is shown: This next one I said it was October 2021 and although the year is correct the month always reverts to January. Not a really big deal for me, but some may query the issue - any ideas @Adriano Faria With thanks for your support 🙂
  12. Where are you seeing this? Is it on a home page, article, blog, topic, page? Knowing where you are seeing this will help understand which method to employ 🙂
  13. I wasn't thinking of this as an add-on for licensed users, rather it was for the Marketplace on here, but if there is a need then go for it. I'm not sure what downsides there would be to adding a shopping cart so products can be added together, other than the splitting off the payments to different devs. I will probably have to split my purchases over different days to prevent bank jitters lol, but thanks to all who replied 🙂
  14. Is it possible to have a shopping cart in the IPS marketplace? For example, I may wish to make several purchases but can only do one at a time. This makes my bank jittery thinking that someone is hijacking my payment method when it sees multiple purchases going through one after the other and can stall payments until verified and this in turn makes it a nuisance when they text me and ask me to call them to verify that it's me making the purchases. With thanks
  15. Davyc

    Reading Time

    Works like a charm, but I had to use the code rather than a custom field as I use @opentype Supergrid plugin and templates and had to add it to the Frontpage entry template. The custom field method added the time to the actual article and when choosing the listing option it add the time to the top right of the image and was difficult to read depending on whether the image background matched the text colour. The tricky aspect of using the code was to find out which template it needed to sit in, but with a bit of detective work using the browser console it was tracked down and works great. Thanks again to everyone who contributed to the solution, very much appreciated.
  16. Davyc

    Reading Time

    Brilliant responses and thank you all, this will be most helpful in encouraging people to actually put some time aside to read the published articles knowing roughly how long it will take to read.
  17. Davyc

    Reading Time

    As we are used to such a busy lifestyle time is a precious commodity. It would be useful, for Pages content, to have an estimated reading time for each article. I know this has been done on another platform, but as to the criteria for estimating the time taken to read is something that would need to be calibrated. Having an estimated time of reading may have a positive impact on whether someone will read an article or skip it if it 'appears' too long. Thoughts?
  18. Plausible answer except for one omission - you already have access to my account detail so you would know that this was not a new purchase and could have answered here. I still have no idea why this is not feasible. I am not asking for something for nothing, simply asking that one app be removed from the licence and replaced with another app of equal value. There is no loss to ISP and no additional expense to me and I would then have a licence that I could use for an upcoming project as opposed to it sitting there being useless. I already have another licence that I am using so you have my custom, but certainly not my admiration as far as customer service goes. I know I can be quite vocal at times, but only when necessary. I kept my business alive and working through some truly difficult times, until I retired, by valuing my clients and not charging them for trivial changes that they requested; that was something they appreciated and from that small provision I gained new clients as opposed to losing them. I'm pretty sure that IPS has gone through some tough times, maybe even now, but you certainly don't win any awards in my books for refusing to administer a small request to a long serving client, and especially when a client needs to jump through hoops to get an answer that is already set in stone. Truly a sad state of affairs and one which has, once again, lead me to being disappointed in IPS; I even waste $20 renewing the licence to make sure it was active in anticipation of your support.
  19. Why on earth would you ask me to waste my time filling out a form to email to you when the answer was: You could have simply said that here - beyond belief.
  20. Thanks @Marc Stridgen Have used the contact form to send in my request for a change of applications - here's hoping that it's doable 🙂
  21. I'd be interested to know the reasoning behind such a refusal - there is no loss involved on either side and a wasted licence is a wasted licence.
  22. Is it possible for the management team to swap apps in a licence? For example if someone has a licence for just the Pages app, but wants the forum app instead (same value) is it feasible to swap those apps over?
  23. Link to your website will help, it should be fairly easy with some CSS 🙂
  24. I want a feature that will take down all Social Media sites (every single last one of them) permanently, so people will have no choice but to return to forums lol; well, you did say 'dream feature' in your topic title, so that's my 'dream' lol 😉
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