KARAHOLIC

Hi @Michael.J I just upgraded our IPB Forums to 4.7 and also your Donations app to its latest version in the Marketplace. But now there seems to be errors when trying to see the Donations and Payment logs. Should I share a screenshot of the errors so you can have a better idea what it might be about?

Thanks for the prompt help @Randy Calvert!!! I'm writing to the hosting provider now to see if there's anything they can do.

Hi @Jim M so I've just followed the instruction for Manual Upgrade on that page that you linked. All the files were uploaded without any hiccup except for this one vvv - and now the forum is down. Do you know what could have been the issues? FYI I upload the IPB package to the main forum directory /forums/.

Please helpppppp 😞

.

Thanks so much for the prompt help! It's been ages since I last dealt with our forums via ftp so I need to figure how to do it first. 

@Jim M we are definitely interested in any service that would save us some headaches when it comes to technical issues with the forums. however we are a donation-based community and I'm just afraid we won't have enough fund to sustain your cloud service.

Hi there, we've been getting this prompt to upgrade the systems for a while now for our Forums (http://www.karaholic.com/forums/). I'm a completely IT noob (we no longer have an IT admin to take care of this stuff) so I've been holding off on proceeding.  However when I tried to do it, I got this error message and I'm not sure if I understand it correctly. Does this mean that if I proceed to upgrade, we'll lose the Forums? Like it will be disabled completely? Is there any solution to this?

Any help is much appreciated. Thanks!