_Mark_

Thanks, I’ve updated the password in the client area.

I don’t have a test system so it’s not that I’m afraid.

Hi, its happened again and I'm on the latest release, see below:

Any chance you can take a look please?

Thanks

Apologies, I've updated the details now 🙂

I've had a few members complain that they have been invoiced twice for renewal, example below.

It doesn't seem to affect everyone and its only been a few that have reported it, any idea why this might happen? Obviously they are not pleased at being billed twice so I'm keen to find out why it is happening.

Support - Server details are saved against my account if you need to look.

Sorry to bump but its the time of year again when I need to do a mass export of customer addresses, is this on the roadmap yet?

Even if it helps get it in for next year so I don't have to spend a lot of time in Excel trying to format the data from SQL in to a usable format 🙂

I know others have the same issue as I've searched on it, there was mention that this would be looked at some time back but there has been no update.

Every year we send out an item by post to all of our members, is it possible to request that the customer address be added to the "Download member" list please? There are load of option in there but the address details are not one of them.

I spend a lot of time in SQL exporting and trying to format the details in to the format I require for shipping every year which I would like to avoid if possible as its very tedious.

Thanks 🙂