Bigboard

That is unfortunate. We'll have to disable the feature completely. Thank you for the assistance.

Hopefully this will be taken into consideration, as it shouldn't be very complicated to do (basically instead of polling the IPS remote API, simply read the $_SERVER variables set by the maxminddb server module).

Meanwhile, we could attempt to develop this ourselves, as an alternate integration. Is it possible to develop 3rd party integrations without breaking anthing?

Hello,

The available GeoIP integration is a very good idea. However, in practice it causes more confusion instead of helping with security, because the location detection is highly inaccurate.

I looked this up and it seems the integration uses an API on IPS infrastructure, which in turn polls the free version of the MaxMind databse (GeoLite2).

Is there any way to switch the GeoIP integration to our own Maxmind subscription? We already have a GeoIP2 City Database subscription and we'd like to use it. 

Thanks!

Thanks for the clarification. Perhaps the text seen in the 2nd photo can be improved to avoid confusion.

How does this work for multiple issues/questions? One topic for each one? One for all?

Just "upgraded" a license to the Classic version and wanted to ask support some questions and see this:

Then I check the pricing, find the well-hidden self-hosted option and see this:

So... how do you get help if something doesn't work? Or if you want to find out if a feature can be improved?

I'm talking about support from the people who make this software and you pay $199/year to.