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SMen

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    SMen reacted to opentype in 4.3: Commerce Subscription Manager   
    All product types have one thing in common: selling something. (And as a result: payment providers, tax settings and so on.) 
    To rip that apart again and offer it in parts makes as much sense to me as offer linear forums and Q&A forums separately. 
    And as a user of Commerce, the parts that don’t interest me don’t make it odd or bloated at all. The hosting packages for example are nothing but a single ACP link I can ignore. 
  2. Like
    SMen reacted to sbr in 4.3: Commerce Subscription Manager   
    Hi @Matt!
    A big issue now is that users signed up with Paypal and Stripe (and probably other methods) have different ways of canceling their subscription.
    Paypal users have to go to (by default) Store -> My Details -> Billing Agreements -> View Details -> Cancel
    While Stripe users go to Store -> Manage Purchases -> Manage -> Cancel Renewals
    This inconsistency is causing a lot of confusion when you have thousands of users. I know they are technically different, but for the users there should be a uniform way of managing this.
    Customizing the menus is an option, but it will never give you the end-user experience you'd like. There should be a very obvious option for the users where they either cancel or suspend (if possible) their subscription regardless of payment method.
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