Chris Christian

As with any business, we have a natural drive to want to increase our customer base. We have an offer you can read about in our announcements forum.

We must also balance that natural drive for more customers with our commitment to our existing customers. They expect constant development and good support which we will continue to provide. In fact, due to the dozens of conversions each day over the past week we are adding two new customer service staff to keep up both with new demand and our existing customer needs. While we are never perfect, no one is, any IPS customer will tell you that we always do our best to serve their needs.

IPS obviously wants to stay ahead of the game and maintain its market advantage in all areas. We cannot under-sell our own products and devalue their quality. Keep in mind we not only offer a product but a large bundle of services around it including private-ticket support, telephone support, our spam monitoring service, and the new live-chat product - all included with the license at no extra cost. It's more than just a simple message board we are selling here :)

In IPB 2.3.6 we had an option to list active topics for "today", "past week", "past month" and so on. This feature seems to have been removed in 3.0.1 and our members are vouching for that feature. I don't know why that feature has been removed. The only option in IPB 3 is to list the active topics in the past 24 hours. The filter option to get the active topics beyond that is not available in the results page. I have attached a screenshot of that option from 2.3.6. I hope this feature will be added in the future release.

IPB3 was in beta testing for months and we have already released version 3.0.1 maintenance release. It certainly was not hasty :)

IPB3 support multiple languages and we continue to work with native speakers of those languages to address issues as they are reported. It's hard to get language support right in the first release as we do not have any native speakers of other languages on staff. However, we are working on a method to officially support other languages so you can download IPB3 pre-translated.

Hi,
I really like the new design of the IPB 3, in the past I'm not an IPB fan, but my choice has fallen on vB for reasons of which now I don't want to discuss (The past is past), but now I was really impressed by this new form that has introduced IPB and I don't see comparison with the present and the new vB core... this make me a decision to switch ASAP to IPB 3 from my owned vB (but also to the policy that is taking vB) ... so anyway I think that you were too hurried to release this new and splendid version of IPB 3 because it seems yet in BETA STAGE and not a true Final release...
users feedback and board admins (BIG AND SMALL BOARDS)they do understand.

This is the main reason why I haven't yet done my purchase, so definitely going to Invision Power Company as a preferred Board Company...

I am also sorry to say this because I was a fan of vB for many years, but I think many will make my own choice, then why when your prices are much more competitive.


Another very important factor about IPB and all IPS would be to not make the same mistakes of rivals trading, does not snob other languages as well, as other nations do you earn your money by buying your software, in order to be truly among the best we need an international team which coordinates the translation in as many languages as possible and include them as official.

Thanks,
Antonio