Can't do reactions: I get a warning I don't have permission

[Miss_B]

35 minutes ago, Carole Asselin said:

I disabled the Wordpress SSO and it seems to fix the issue, but I REALLY need that plugin!

Glad to see that the cause of the error has been identified. As mentioned above by @Jim M you will have to contact the author of the aforementioned app for further assistence. 

[Carole Asselin]

10 minutes ago, Miss_B said:

Glad to see that the cause of the error has been identified. As mentioned above by @Jim M you will have to contact the author of the aforementioned app for further assistence. 

I am reaching out to him. It still puzzles me why this happened just today as I was not working on the site, didn't update anything, didn't install anything, etc.

[Marc]

12 hours ago, Carole Asselin said:

I am reaching out to him. It still puzzles me why this happened just today as I was not working on the site, didn't update anything, didn't install anything, etc.

You'd need to ask them that question

[Carole Asselin]

I don't know if it is a solution but here is what has happened.

On Sunday, my site was not loading anymore. I reached out to my host who couldn't find anything. It might have been a glitch or a hiccup but nothing serious. However, while searching, the host pointed that as i am using Cloudflare, I should have the side Proxied, which it wasn't, so I changed it to DNS.

Looking at the timeline, I started having issues (and reports from members) on Monday morning. I never made the connection with the Cloudflare settings.

Even though disabling the Wordpress SSO plugin fixed the issue "temporarily", it would not let the users log in with their WP login, so it was not a solution. Re-enabling it SEEMED to fix the initial issue, but it was short-lived and it was intermittent for some members and not others. While still waiting for Stuart to reply to the help request, I remembered that "Proxied" setting that was changed just before the problems arrived.

So, I went back to Cloudflare, and changed the setting back to "not-proxied" and it looks like everything is back to normal; people can post, respond, react, etc.

So I am sharing this in case it could help others.

[Miss_B]

1 hour ago, Carole Asselin said:

I don't know if it is a solution but here is what has happened.

On Sunday, my site was not loading anymore. I reached out to my host who couldn't find anything. It might have been a glitch or a hiccup but nothing serious. However, while searching, the host pointed that as i am using Cloudflare, I should have the side Proxied, which it wasn't, so I changed it to DNS.

Looking at the timeline, I started having issues (and reports from members) on Monday morning. I never made the connection with the Cloudflare settings.

Even though disabling the Wordpress SSO plugin fixed the issue "temporarily", it would not let the users log in with their WP login, so it was not a solution. Re-enabling it SEEMED to fix the initial issue, but it was short-lived and it was intermittent for some members and not others. While still waiting for Stuart to reply to the help request, I remembered that "Proxied" setting that was changed just before the problems arrived.

So, I went back to Cloudflare, and changed the setting back to "not-proxied" and it looks like everything is back to normal; people can post, respond, react, etc.

So I am sharing this in case it could help others.

Glad to see that the issue has been solved and thank you for the update with the solution.

[Carole Asselin]

10 minutes ago, Miss_B said:

Glad to see that the issue has been solved and thank you for the update with the solution.

Hard to say if it is a solution or a coincidence! 🙂