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Posted

Hi. I'm positing here because I've not gotten a timely response to either of the emails I sent to support.

Right now our forums are down with nothing but a screen that says:

This community is not available

Please contact the community owner for assistance.

A few days ago we were having issues with upgrading, which we tried to do in response to the community emails no longer working. After some response from support we were told that should all be resolved now, but then have this downtime issue within a couple days. This is a LOT of downtime and I basically immediately messaged support back on our recent thread as soon as it happened...

Posted

I have escalated both of your tickets there. It looks like there have been some specific issues with your sites. Someone will be in contact as soon as possible.

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