Database Record Comments Not Displaying From Zapier

[TedderBear]

I have my community heavily integrated with Zapier. It generally works well, but lately we have been experiencing an issue that we weren't before. When attempting to automate a record comment on a database from Zapier, the comment is not appearing on the record. I have checked all permissions and settings, cleared system caches, and reset things on both sides without any luck. It's happening on all of my databases, but here's an example:

 

When a player completes a "Fundraiser" record, Zapier calculates their revenue and posts as a reply to their fundraiser. We know that the comment arrived from Zapier because it appears in the Activity Stream (screenshot below) as expected.

 

However, on the database record itself, the comment does not appear: Funding a Fairer Ohio - Fundraisers - DynamicSim

 

 

Something must have happened within the last few weeks because it used to work well, as seen here: Fundraising Rally for Change - Fundraisers - DynamicSim

 

Any advice is greatly appreciated! Thank you in advance.

[Marc]

I have tagged our developers to see if they can advise on this for you