Hello everyone, we are trying to get a test install up and running but I have ran into a few issues I requested a backup of the site files and DB from invision.
The sites data is stored on S3 I downloaded a copy of the invision software and uploaded the zip to my doc root, files exacted, a new MySQL DB was created and data imported
created a conf_global.php in the doc root updated with the local MySQL DB credentials and site URL.  plugins & applications folder dropped in the doc root as well.

The site comes up with what I would think are minor issues, some icons are not showing and menu items.
The site is pulling everything from the S3 buckets set on the live site. we will use a s3 compatible storage providers new bucket added to test site.

My main question is would the software move or copy over all of the site data to the new bucket once I change the location because I don't want any data lost on the live site
or should I upload the data to the new s3 compatible bucket manually?

The next question is this what is the correct way to restore from a cloud instants backup to self-hosted?

 All help will be greatly appreciated

Edited March 25, 20241 yr by jimkeypro

You will want to make sure you have a self-hosted license. Once you have made sure your new self-hosted server meets the IBP requirements, you would import your database and make sure all of the IPB files are uploaded to your site. You would also make sure all of the variables in conf_global.php are correct.  If your cloud instance was not the latest version you might also need to run yourdomain.com/admin/upgrade. 

Yes we have a self-hosted license,need to check the cloud instance version

Edited March 25, 20241 yr by jimkeypro

The version was not the same running updates

Some applications are not compatible with the core. You need to upgrade all applications in the suite, otherwise the following applications will be disabled:

• __app_cloud
• __app_convert

Convert is the converters. When you download the IPB files you need to choose to include the converters. I believe for the cloud app, just delete the existing folder in the applications folder.  

OK thanks, I ran the updates that fixed the issues with icons and menu items

Just need to move the content over to the new s3 bucket.
It says the site can copy it in a background process but im not sure if it will remove anything from the old buckets or just make a copy.

It's going to move then and once they were moved, they'll be deleted.

BUT please be careful if you're using Forum Cover Images, they'll not be moved correctly due to a bug in the current release ( this will be fixed in the next release)

Thanks everyone for the help restore almost done got this error when I tried to re-upload an image

InvalidArgumentException:  (0)
#0 /home/kxxxx/kxxxx.kxxxx.com/system/File/File.php(1573): IPS\_Image::create('<?xml version="...')
#1 /home/kxxxx/kxxxx.kxxxx.com/applications/core/modules/front/members/profile.php(1416): IPS\_File->thumbnail('core_Profile', 240, 240, true)
#2 /home/kxxxx/kxxxx.kxxxx.com/system/Dispatcher/Controller.php(107): IPS\core\modules\front\members\_profile->editPhoto()
#3 /home/kxxxx/kxxxx.kxxxx.com/applications/core/modules/front/members/profile.php(81): IPS\Dispatcher\_Controller->execute()
#4 /home/kxxxx/kxxxx.kxxxx.com/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\front\members\_profile->execute()
#5 /home/kxxxx/kxxxx.kxxxx.com/index.php(13): IPS\_Dispatcher->run()
#6 {main}

What kind of image are you trying to upload? SVG?

Its a jpg, i just did a test post with an image that works fine its only when I try to upload the profile image is when I get this error

Edited March 26, 20241 yr by jimkeypro

Could you try to upload it here in a reply? 

Yea its not the image, tried a few different ones

Did you have any issues uploading those prior to the site move?

No issues before the movie

 

I would suggest then also checking on your server error logs to see if you see anything happening there when you upload in the first instance

BACKTRACE
#0 /home/kxxxx/kxxxx.kxxxx.com/init.php(1036): IPS\_Log::log('InvalidArgument...', 'uncaught_except...')
#1 [internal function]: IPS\IPS::exceptionHandler(Object(InvalidArgumentException))
#2 {main}

LOADED HOOKS
applications/communitymap/hooks/systemMember.php
applications/classifieds/hooks/clAccountSettingsFURL.php
applications/classifieds/hooks/clProfileMemberStore.php
applications/communitymap/hooks/coreModuleFrontMembersProfile.php

Could this be a PHP issue, nothing found in the server logs, but the found this in the admin panel log running PHP 8.2

Edited March 26, 20241 yr by jimkeypro

Could this be a PHP issue, nothing found in the server logs, but the found this in the admin panel log

 

running PHP 8.2

PHP 8.2 is not supported. Only PHP 8.0 and 8.1 are at this time.

ok lets try dropping it to 8.1, it gave me a 500 error last i checked on 8

I’m assuming you did run the compatibility checker script to make sure your new host has all of the required modules when you changed the php version also. 

^ this is correct. If you change PHP version, run the requirement checker again. This is because some of these are PHP modules, so they may be enabled on some versions on your server, and not on others

OK ran the requirement checker again

 

OK i'm starting to think its a plugin causing issues, I when to get support in the admin panel it said I need to run updates
again even tho I'm on the latest version I started it  but now I get errors. for Membermap

 

Member Map is an old modification that's been abandoned. There is a new application for it called Community Map: https://www.invisioneer.org/files/file/376-community-map/

OK great, did not know about that, how do I get pass this part now that the upgrade has started is their a way to restart it?