I don't understand the logic of zapier, how do I receive notifications from a certain forum category

[AndresP]

I try different options but I understand how it works
if you had such an experience, tell me, I will be grateful

[Marc]

We would need more information on what you have before this. What you have there is correct for a criteria of filtering only if the forum name contains certain text, however it doesn't show what exactly you are filtering.

[AndresP]

I can add to only one section of the forum, why are the others not visible,

[Marc]

As mentioned, I need the full breakdown of what you are trying to do here. Once I have that, I will be able to take a look and advise accordingly.

[AndresP]

I want to add the category Billing & subscriptions to receive messages from it in slack.
But I can't do it, I don't see how to do it. Because I don't see the field forum name Billing & subscriptions

https://loyverse.town/forum/114-billing-subscriptions/

[Marc]

Sorry, we still appear to be missing each other here. We need everything you have added. Zapier works on "When x happens do y", and we only have the latter part from your screenshot

[AndresP]

thanks, I figured it out with tech support

first it was necessary to publish a topic and only then and then create a zap

and then select the desired forum

Edited May 9, 2023 by AndresP

[Marc]

Glad you have what you need there and have things sorted 🙂