Hi,

This my live site.

Task locked and when unlock it and try to run it I got this error:

Sorry, we could not find that!
2C124/7 There was an issue running this task, please refer to the system log for further information.
TECHNICAL DETAILS
IPS\Http\Request\CurlException: https://wns2-db5p.notify.windows.com/w/?token=BQYAAAD52hXkw6ZB3x59B%2fHvJYRbUYQjbyAoS6%2bnKWJAxwsAgIGv7OoROw0Vk%2b89V6rhXqrRjhWuGGl4bCbt46tODGYA8yOWoTkbRlGuspa%2bSS9oFYYvlPziMfTzc6%2fQSHKprDjjAInuFE8Kt%2fXVkyWu5E%2bl65Z8QlPpcSoPMsekvO10IKNiMx9tTjBNJBIWmlYOZo5UNiLrM7irgL3InoPDIpgQf83Xrljk%2foH%2fQOQ6OhpajBdj2PN1LvBU32RyoVHoi1HqI41Gu9FFUh4owgLUTdLqh8CniZtzuPBlONnPtqHAvQjqihz%2bznjy5xRHs6m7k2Q%3d
Could not resolve host: wns2-db5p.notify.windows.com (6)
#0 /home/web/public_html/community/system/Http/Request/Curl.php(422): IPS\Http\Request\_Curl->_execute()
#1 /home/web/public_html/community/system/Http/Request/Curl.php(317): IPS\Http\Request\_Curl->_executeAndFollowRedirects()
#2 /home/web/public_html/community/system/Notification/Notification.php(1108): IPS\Http\Request\_Curl->post()
#3 /home/web/public_html/community/system/Notification/Notification.php(991): IPS\_Notification::sendPWANotifications()
#4 /home/web/public_html/community/system/Notification/Notification.php(917): IPS\_Notification->sendPushNotifications()
#5 /home/web/public_html/community/system/Content/Content.php(2519): IPS\_Notification->send()
#6 /home/web/public_html/community/applications/core/extensions/core/Queue/Follow.php(77): IPS\_Content->sendNotificationsBatch()
#7 /home/web/public_html/community/system/Task/Task.php(47): IPS\core\extensions\core\Queue\_Follow->run()
#8 /home/web/public_html/community/applications/core/tasks/queue.php(43): IPS\_Task::runQueue()
#9 /home/web/public_html/community/system/Task/Task.php(375): IPS\core\tasks\_queue->IPS\core\tasks\{closure}()
#10 /home/web/public_html/community/applications/core/tasks/queue.php(55): IPS\_Task->runUntilTimeout()
#11 /home/web/public_html/community/system/Task/Task.php(274): IPS\core\tasks\_queue->execute()
#12 /home/web/public_html/community/applications/core/modules/admin/settings/advanced.php(751): IPS\_Task->run()
#13 /home/web/public_html/community/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\settings\_advanced->runTask()
#14 /home/web/public_html/community/applications/core/modules/admin/settings/advanced.php(38): IPS\Dispatcher\_Controller->execute()
#15 /home/web/public_html/community/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\settings\_advanced->execute()
#16 /home/web/public_html/community/mbaalf/index.php(13): IPS\_Dispatcher->run()
#17 {main}

Also getting same system logs about that link:

The log entry was triggered by a guest (Guests)
7 minutes ago
The URL of page the error occurred on was Not available
IPS\Http\Request\CurlException::6

https://wns2-db5p.notify.windows.com/w/?token=BQYAAAD52hXkw6ZB3x59B%2fHvJYRbUYQjbyAoS6%2bnKWJAxwsAgIGv7OoROw0Vk%2b89V6rhXqrRjhWuGGl4bCbt46tODGYA8yOWoTkbRlGuspa%2bSS9oFYYvlPziMfTzc6%2fQSHKprDjjAInuFE8Kt%2fXVkyWu5E%2bl65Z8QlPpcSoPMsekvO10IKNiMx9tTjBNJBIWmlYOZo5UNiLrM7irgL3InoPDIpgQf83Xrljk%2foH%2fQOQ6OhpajBdj2PN1LvBU32RyoVHoi1HqI41Gu9FFUh4owgLUTdLqh8CniZtzuPBlONnPtqHAvQjqihz%2bznjy5xRHs6m7k2Q%3d
Could not resolve host: wns2-db5p.notify.windows.com
BACKTRACE
#0 /home/web/public_html/community/system/Http/Request/Curl.php(422): IPS\Http\Request\_Curl->_execute()
#1 /home/web/public_html/community/system/Http/Request/Curl.php(317): IPS\Http\Request\_Curl->_executeAndFollowRedirects()
#2 /home/web/public_html/community/system/Notification/Notification.php(1108): IPS\Http\Request\_Curl->post()
#3 /home/web/public_html/community/system/Notification/Notification.php(991): IPS\_Notification::sendPWANotifications()
#4 /home/web/public_html/community/system/Notification/Notification.php(917): IPS\_Notification->sendPushNotifications()
#5 /home/web/public_html/community/system/Content/Content.php(2519): IPS\_Notification->send()
#6 /home/web/public_html/community/applications/core/extensions/core/Queue/Follow.php(77): IPS\_Content->sendNotificationsBatch()
#7 /home/web/public_html/community/system/Task/Task.php(47): IPS\core\extensions\core\Queue\_Follow->run()
#8 /home/web/public_html/community/applications/core/tasks/queue.php(43): IPS\_Task::runQueue()
#9 /home/web/public_html/community/system/Task/Task.php(375): IPS\core\tasks\_queue->IPS\core\tasks\{closure}()
#10 /home/web/public_html/community/applications/core/tasks/queue.php(55): IPS\_Task->runUntilTimeout()
#11 /home/web/public_html/community/system/Task/Task.php(274): IPS\core\tasks\_queue->execute()
#12 /home/web/public_html/community/system/Task/Task.php(237): IPS\_Task->run()
#13 /home/web/public_html/community/applications/core/interface/task/task.php(58): IPS\_Task->runAndLog()
#14 {main}

Thanks in advance for looking to this issue.

 

 

An external service being down shouldn't completely hang and lockup the queues though? That doesn't seem right?

 

It looks like it's a Windows / DNS issue - thread about it here: 

 

I've added protection for this, in a future version, so if a service cannot be reached it does not cause an error in the queue (it will still log it to the System Logs, however, as it's important to know what happened if a notification is not sent).

Just a quick update to let you know that this issue was resolved in the recent 4.7.8 release of our platform. Please upgrade your site to resolve this issue. If you are still seeing any issues after upgrading to this version, please let us know.