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When a new member posts a new topic or post, it requires approval. So far what I've been doing is approve the new post, then I have to go to their profile and remove them from the moderation queue. Is there a way to only have to approve their first post, then new members are automatically removed from the moderation queue? 

Edited by David N.

Solved by David N.

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  • Community Expert

Do you even need the moderation queue?

  • Author
 

Do you even need the moderation queue?

I'm not even sure what it is exactly to be honnest? I mean I do need a new member's first post to require approval to weed out the spammers, but then once they're approve I don't want the posters to require being moderated anymore. 

in phpBB this was handled by members being part of a moderated group named "Newly registered members" and once you had been approved one post you were automatically no longer part of that group and into the regular "Members" group that didn't require moderation, so that's the workflow I'm used to. 

  • Community Expert

Then you can turn off “adminsitration validation” in the registration settings. 

Approving new posts is usually enough. Keep in mind though that could still mean spam in the profile fields. 

For even better control you would need to add a new entry-level group and then promote those members to the regular member group once they have approved posts. Check IPS’ group promotion feature for more details. 

  • Community Expert

Hi @David N.,

Have a look at this Help Guide for reference to the above. You may find it useful for your community to prevent a lot of work on your end.

  • 2 weeks later...
  • Author

Ok I had a good look at the group promotion feature but I'm not sure how to go about this?

I can create a new group named "Newly Registered", and set up a promotion rule to promote that group to "Members" after 1 post. 

However how do I set it up so that people who've just registered are in the group "Newly Registered" and not "Members"?

  • Community Expert

We can change the group your members start in if needed. What I would generally suggest however, is instead of doing it that way, do it this way

1 - Copy your members group
2 - Set up the promotion rules
3 - Rename the original group to Newly Registered

and just let the system promote your current members

If you want to move them quicker, you can also just bulk move everyone to the new group if needed, So step 4 and 5 would be

4- Search members in Newly registered (and other criteria if needed)
5 - Mass move to Members group

  • Author

Ok... to be honest I'm not feeling 100% confident and that workflow scares me a bit. 🥵

  • Community Expert

Thats the way you would set them up, so you would certainly have to follow that somewhat if you want to get to the point its promoting accordingly

  • Author

Ok thank you, I'll try it. 🙂 

  • Community Expert

Main thing to make sure of is your promotion rule applies only to your members group. As long as you make sure of that, the worst that can happen is there are the wrong people between those 2 groups, and you could always just move them back

  • Author
  • Solution

Wait, can't I just use that instead? That looks like what I was searching for? 

Could contain: Page, Text

  • Community Expert

If the only thing that you are doing is that simple moderation, then yes you could indeed use that. 

  • Author

Yes! That's the only thing I'm doing, great, so I'll do that. 🙂 Thanks.

However, right now that "Require content moderation" is off for Members. So how come they require approval when they're just registered? 

  • Community Expert

Approval in what way? Is this approval to be a member, or the content itself? If the content itself, it may be being caught in other areas. If you can give an example, I can advise

  • Author

When a new member registers and posts, I see a little red warning sign next to the forum name on the forum list, with two red numbers: one for new topics requiring approval, another for posts requiring approval. 

Let's say I click a topic, I have to: 

  1. Approve the topic. 
  2. Go to the user's profile, click on Edit Profile, then Moderation, then "Remove from Moderation Queue". 

What I would like is that once I approve a member's first topic, that member is automatically able to post without being approved any longer (so no longer in a moderation queue).

Edited by David N.

  • Community Expert
 

When a new member registers and posts, I see a little red warning sign next to the forum name on the forum list, with two red numbers: one for new topics requiring approval, another for posts requiring approval. 

Let's say I click a topic, I have to: 

  1. Approve the topic. 
  2. Go to the user's profile, click on Edit Profile, then Moderation, then "Remove from Moderation Queue". 

What I would like is that once I approve a member's first topic, that member is automatically able to post without being approved any longer (so no longer in a moderation queue).

The "Remove content moderation" field, from your screenshot, will do exactly this automatically for you. 

The group promotion suggestion was more-so to do extra permissions with groups but if the content is your only concern, the above is all good.

 

We can change the group your members start in if needed. What I would generally suggest however, is instead of doing it that way, do it this way

1 - Copy your members group
2 - Set up the promotion rules
3 - Rename the original group to Newly Registered

and just let the system promote your current members

If you want to move them quicker, you can also just bulk move everyone to the new group if needed, So step 4 and 5 would be

4- Search members in Newly registered (and other criteria if needed)
5 - Mass move to Members group

Hi @Marc Stridgen

How long does it take for a group promotion to run? Can I alter the timeframe it takes to run?

Thanks

  • Author
 

The "Remove content moderation" field, from your screenshot, will do exactly this automatically for you. 

 

Thank you. So I've set up that setting like so: 

Could contain: Page, Text

I had a member who was still being moderated and had one post already approved, and one other post waiting for approval, so I approved his post. The member is still in the moderation queue and I can see this on his profile: 

Could contain: Sign, Symbol, Text

  • Community Expert
 

Thank you. So I've set up that setting like so: 

Could contain: Page, Text

I had a member who was still being moderated and had one post already approved, and one other post waiting for approval, so I approved his post. The member is still in the moderation queue and I can see this on his profile: 

Could contain: Sign, Symbol, Text

Do you still have further settings configured to moderate content? If so, those would need to be removed and this would not work retro-actively for old members.

  • Author
 

Do you still have further settings configured to moderate content?

Not to my knowledge? Here are the content moderation settings for the group "Members": 

Could contain: Page, Text

  • Community Expert

You are forcing content approval as a part of the Spam Defense process as seen here in ACP -> Members -> Spam Prevention -> Spam Defense. You would need to change that.

Could contain: Page, Text, File

  • Author

Ok great, thank you Jim! I've changed the action to take for 1/4 to Allow user to register as normal.  I'll monitor it to see if it's working as expected and will report back. 🙂 

  • 1 year later...
 

Ok I had a good look at the group promotion feature but I'm not sure how to go about this?

I can create a new group named "Newly Registered", and set up a promotion rule to promote that group to "Members" after 1 post. 

However how do I set it up so that people who've just registered are in the group "Newly Registered" and not "Members"?

FWIIW - it has been a long time since your post - that's how I do it. It allows for more control, because I do not necessarily wish to allow new members (before they have had their first post approved) the ability to send PMs, or potentially add spam to their profile, etc.

  • Author
 

FWIIW - it has been a long time since your post - that's how I do it. It allows for more control, because I do not necessarily wish to allow new members (before they have had their first post approved) the ability to send PMs, or potentially add spam to their profile, etc.

Great, thanks for the info!

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