I want to make a backup. but can't find where to do it

[Hans Hansen]

I want to make a backup. but can't find where to do it.

. can someone show me where to go. is there a manual. and why can't the support help with making a backup. if you need to update and similar contexts?

 

Regaeds H.Hansen 

[Randy Calvert]

Backups are done outside of the IPS software. It’s something that your hosting provider should most likely be assisting you with if you’re not sure. 

This involves making a copy of all of the data in your web folder and also doing an export of your database. 

As a best practice, your host would automate this process and do it on a daily basis in the event of a major issue.