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Posted

In the first instance, please go to support in the top right and make sure its not showing "Optional update" on there. If it is, you need to run that patch to resolve the problem

Posted
2 minutes ago, Marc Stridgen said:

In the first instance, please go to support in the top right and make sure its not showing "Optional update" on there. If it is, you need to run that patch to resolve the problem

Do you mean under Administrator Notifications? No there is old one about marketplace etc.

Posted

Its not the patch in your case. It looks like the background task is simply timing out. Running them through now to see if there are any other issues. Please bear with me

Posted
1 minute ago, Marc Stridgen said:

Its not the patch in your case. It looks like the background task is simply timing out. Running them through now to see if there are any other issues. Please bear with me

THANK YOU!!!

Posted
3 minutes ago, Marc Stridgen said:

These are running through, so would just leave it to process now. It looks like its had a time out from your server

Thank you so much for helping. Much appreciated!

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