Error by using own theme

[tigerhome de]

Hi, 

by using my own theme (name: TH) my user get this Error:

But th is also the name of the directory of my Forum.

Error: Class 'IPS\Theme\Cache\class_forums_front_topics' not found (0)
#0 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Theme/Theme.php(946): eval()
#1 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Theme/Cache/Template.php(108): IPS\_Theme::overloadHooks('class_forums_fr...', 'IPS\\Theme\\Cache')
#2 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Theme/Theme.php(797): IPS\Theme\Cache\_Template->exists()
#3 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/applications/forums/modules/front/forums/topic.php(553): IPS\_Theme->getTemplate('topics')
#4 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Dispatcher/Controller.php(101): IPS\forums\modules\front\forums\_topic->manage()
#5 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Content/Controller.php(50): IPS\Dispatcher\_Controller->execute()
#6 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/applications/forums/modules/front/forums/topic.php(39): IPS\Content\_Controller->execute()
#7 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/system/Dispatcher/Dispatcher.php(153): IPS\forums\modules\front\forums\_topic->execute()
#8 /var/www/vhosts/h174886.web221.dogado.net/httpdocs/th/index.php(13): IPS\_Dispatcher->run()
#9 {main}

I have cleared the system cache.

When is use the standard theme, everything works. 

I have done all updates.

Greetings Werner

[Marc]

We are unable to assist with 3rd party custom themes unfortunately. You would need to contact the author of that theme for assistance.

[tigerhome de]

I use the Standard Thema IPS 4.5 and changed only the Colors and the Logo.

Edited March 23, 2022 by tigerhome de

[Marc]

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[tigerhome de]

Done

Edited March 23, 2022 by tigerhome de

[Marc]

I have switched away from template caching that you had switched on, as that is what was causing you problems. Your server is actually showing service unavailable frequently, which is likely why template caching is having issues. Unless you have good reason to have that switched on, I would leave that switched off

[tigerhome de]

Hi marc,

i dont know why template caching was switched on. That was already the case when I took over the forum. 

 

I turned it off when troubleshooting, but the error persisted. Now the problem doesn't seem to be there anymore. Anyway, it works again and I thank you very much.

[Marc]

No problem at all. Glad we got the problem sorted for you.