Hi, I am contacting you because I have just transferred my forum to a dedicated server and I wanted to update it but I have the following error Thank you for your help

I have fixed this for you:) This was caused by a very old bug which was fixed in the meanwhile, but unfortunatly you were still affected by this because you were still running 4.4.x !

CANNOT_MAKE_DIR /public_html/uploads/set_resources

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January 7, 20223 yr

Great... this was the problem 👍 ... Now there are no errors and the most problems are gone...

There is only one problem (maybe more comes later, when i explore it 🙂 ) ... . Some profile pictures are missing ... Is there an option, to recreate them?

On the left side is my production installation of the forum, on the right side is the test install ...

January 7, 20223 yr

Community Expert

I'm afraid, there is no means to re-create them. This would mean that the test install file location is missing these files. You would need to check your transfer process and bring them over.

January 7, 20223 yr

Were the files transferred to the test install too?
What's the path of the images? Is it probably only broken?

January 7, 20223 yr

I have transfered all files...

The path is virtual? Because the folder "profiles" is not in the "uploads" folder ... I cannot find the real filename. There is a file photo-133.jpg in the uploads folder... but its not the same ...

I cannot find the file photo-thumb-133.jpg ...

The member from the screenshot with no profile picture on the new server, has the ID 133 and i think, the profile photo is somewhere translated into a vritual path 😄 ... But my programming skills are not OK... so i fon't know, how this "magic" works 🙂 ...

Edited January 7, 20223 yr by ThomasSLO

January 7, 20223 yr

Community Expert

The path there should be a hard path to the profile images. It is not virtual.

January 7, 20223 yr

But on the server there is no "profile" folder under the "uploads" folder... Not on the old server and also not on the new server ... But on the old server the image is displayed in the browser... but on the new test install not ...

January 7, 20223 yr

I found my problem... My FTP client (Transmit) does not view all files and folders on the server. When i look into with the filemanager on Plesk, there is a Profile folder... and few folders i have not copied...

In the "uploads" folder there are more then 10.000 files... On my copy there are "only" 9.998 files... I think, Transmit has a limitation... I must find another FTP client ...