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AWS Simple Email Service with Bounce Management


Jon Erickson

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Posted (edited)
1 hour ago, Randy Calvert said:

It’s a module that needs to be compiled into your php installation.  That’s something your host will need to help with or if you have access to the server yourself, something you add to your PHP compile. 

If you are on a typical shared hosting environment, you can usually just enable the extension in your web hosting control panel such as cPanel or Plesk. 

If you are on a VPS or dedicated server, you may have access to WHM.

If not, you’ll need to get ahold of a SysAdmin who can enable it for you. 

Edited by Jon Erickson
Posted
5 hours ago, Jon Erickson said:

If you are on a typical shared hosting environment, you can usually just enable the extension in your web hosting control panel such as cPanel or Plesk. 

If you are on a VPS or dedicated server, you may have access to WHM.

If not, you’ll need to get ahold of a SysAdmin who can enable it for you. 

Thanks!  My Site is hosted by Invision, so I’ll reach out to an admin. 

Posted
On 3/24/2023 at 7:01 AM, Scotty Hutto said:

Thanks!  My Site is hosted by Invision, so I’ll reach out to an admin. 

Just FYI, Invision Community in the Cloud does not support this feature. Tech Support says the marketplace description does not say this is required.  🤷🏻‍♂️

Posted
1 hour ago, Scotty Hutto said:

Just FYI, Invision Community in the Cloud does not support this feature. Tech Support says the marketplace description does not say this is required.  🤷🏻‍♂️

Gotcha. Are you saying that if I said it was required, they would enable it for you? It technically is not required for the app to function - it is used to just decode the email headers and help display that information in your logs.

  • 2 months later...
Posted
On 3/25/2023 at 12:18 PM, Jon Erickson said:

Gotcha. Are you saying that if I said it was required, they would enable it for you? It technically is not required for the app to function - it is used to just decode the email headers and help display that information in your logs.

Not sure, but it's not critical.  I just thought seeing the headers would help me diagnose email issues...

Posted
1 minute ago, Scotty Hutto said:

Not sure, but it's not critical.  I just thought seeing the headers would help me diagnose email issues...

You can always enable the HTTP logs to see outgoing cURL requests and view everything through the standard system logs. 

  • 4 months later...
Posted

Hello!

This app stopped working with the last Invision Community Upgrade. Removing and reinstalling doesn't fix it. What is the future of this app with the upcoming Marketplace closure?

Thanks,
Scotty

Posted
Just now, Scotty Hutto said:

Hello!

This app stopped working with the last Invision Community Upgrade. Removing and reinstalling doesn't fix it. What is the future of this app with the upcoming Marketplace closure?

Thanks,
Scotty

Hi Scotty, the app has not been tested against the latest release. Can you rollback to the previous?

At this time, we are unclear what the future is. With the unknowing of how Invision 5 will look under the hood, we can’t possibly tell if the app will need to be ported to the new version, or even needed at all. We’ll have to wait till it’s out to make those determinations. 

Posted
5 hours ago, Jon Erickson said:

Hi Scotty, the app has not been tested against the latest release. Can you rollback to the previous?

I went back and tried to figure out how to do that, but best I can tell, this was a forced security update and there’s not path to roll it back. 

Posted

Attempted removing and re-installing the app.  Still no joy.  Apparently whatever hook it uses to override the default email method no longer works under the latest release. (Invision Community v4.7.13)

Posted (edited)
On 10/3/2023 at 1:11 AM, Jon Erickson said:

With the unknowing of how Invision 5 will look under the hood, we can’t possibly tell if the app will need to be ported to the new version, or even needed at all. We’ll have to wait till it’s out to make those determinations. 

No plans to bring SES to V5 (or V6 😆).

 

Edited by jaeitee
Posted
21 minutes ago, jaeitee said:

No plans to bring SES to V5 (or V6 😆).

 

I see that! We’ll give me patience when v5 comes out and we’ll see what we can do to get it rocking there too. 

Posted
On 10/3/2023 at 5:50 PM, Scotty Hutto said:

Attempted removing and re-installing the app.  Still no joy.  Apparently whatever hook it uses to override the default email method no longer works under the latest release. (Invision Community v4.7.13)

Just curious… has anyone gotten it to work correctly with v4.713?

Could it be user error on my part?  Do I need to try and uninstall / reinstall again??

(In the interim I’m using SES via SMTP, but I’m missing the features of this app!)

Posted
4 hours ago, Scotty Hutto said:

Just curious… has anyone gotten it to work correctly with v4.713?

Could it be user error on my part?  Do I need to try and uninstall / reinstall again??

(In the interim I’m using SES via SMTP, but I’m missing the features of this app!)

I just fired up my development environment on 4.7.13 using PHP 8.1.20 and have no issues sending email. I checked the release logs for 4.7.13 and it doesnt appear theyve changed anything to the way they send email. Can you verify you have no errors? What PHP version are you running? Try disabling all other apps/plugins and try again.

Posted
Just now, Jon Erickson said:

I just fired up my development environment on 4.7.13 using PHP 8.1.20 and have no issues sending email. I checked the release logs for 4.7.13 and it doesnt appear theyve changed anything to the way they send email. Can you verify you have no errors? What PHP version are you running? Try disabling all other apps/plugins and try again.

Will do and report back.  

Posted
On 10/6/2023 at 4:28 PM, Scotty Hutto said:

Will do and report back.  

Ok, removed and reinstalled.  Still won't work.  Wondering if maybe I need to generate new Access & Secret keys?

Will try that and see what happens...

Posted
2 minutes ago, Scotty Hutto said:

Ok, removed and reinstalled.  Still won't work.  Wondering if maybe I need to generate new Access & Secret keys?

Will try that and see what happens...

You can login to AWS go to the IAM section and see when they were last used - if they’re being used at all. 

Posted

Ok, original access key was last used 18 days ago (day Invision CIC update was applied to my site)

New Access Key 2 created today, loaded into AWS, send test email but it says "never used".

- I removed all other third party apps and customizations from my site. (It's just running the basic Invsion CIC installed apps)

- Reinstalled AWS SES w/bounce Management and tried new "Key 2".  No joy.

- Double-checked installation instructions and AWS SES setup, and everything looks correct to me. 😐

I'm stumped.

Posted (edited)
43 minutes ago, Scotty Hutto said:

Ok, original access key was last used 18 days ago (day Invision CIC update was applied to my site)

New Access Key 2 created today, loaded into AWS, send test email but it says "never used".

- I removed all other third party apps and customizations from my site. (It's just running the basic Invsion CIC installed apps)

- Reinstalled AWS SES w/bounce Management and tried new "Key 2".  No joy.

- Double-checked installation instructions and AWS SES setup, and everything looks correct to me. 😐

I'm stumped.

Hmm I wonder if it has to due with using CIC. I’m sure they have CIC specific settings to use whoever they use to send emails. 

Nothing in logs? Are you able to enable to cURL/HTTP logs? I know you can on premise. This would allow us to see the app calling the API. 

Edited by Jon Erickson
Posted
1 hour ago, Jon Erickson said:

Hmm I wonder if it has to due with using CIC. I’m sure they have CIC specific settings to use whoever they use to send emails. 

Nothing in logs? Are you able to enable to cURL/HTTP logs? I know you can on premise. This would allow us to see the app calling the API. 

I can't see the cURL/HTTP logs (or I don't know how...)  All I can see are the hooks:

1947 AWS Simple Email Service None Code Hook \IPS\Email /applications/awsses/hooks/Email.php
Posted
1 minute ago, ZLTRGO said:

Where do we download this plugin in the future?
Once the marketplace is down?
Will it still get maintained on your website?

We are working on a way to continue its support. It will be available via an online store. We’ll post the instructions/details to this thread when it is ready. 

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