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Posted

Considering switching from a VB backup into a new cloud hosted site...  It sounds like the transfer process with support will take a few days, but if I go ahead and sign up for a cloud site, can I go ahead and start the process of features, templates, setting up other features of my new site, etc. - and then just import the old forums and members a few days later when the transfer process is complete?

Any ideas or suggestions on this?

Posted

Hello, it's best to use a support ticket for such items, I can review the complete process with you via a ticket, please start one and I would be glad to help you.

The short answer for others who will see this is we will setup a site for you to perform the conversion on, once that is done it would be moved into our cloud. You cannot start a site in the cloud then later run the conversion though in this case. 

Thank you

 

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