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Serious Help Needed, Please

jackflash

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jackflash Rising Star

jackflash

Posted
Posted

As one can see by the GTMetrix scores below, we're running poorly performing forums.

Being a total novice, what's the best way to address the top 5 issues, which score a total F?

We are using this htaccess file (un-altered): https://invisioncommunity.com/files/file/7514-htaccess-for-ips-forums/4

I am guessing that these redirects might have to do with switching from http to https a while ago, however am not certain.

Any assistance / guidance on how I can fix these issues is greatly appreciated.  I've been searching for answers, however they deal address issues with Word Press pages.

 

1715884968_ScreenShot2019-08-19at12_21_31AM.thumb.png.c559ee4e35078fcdf5a21a3aa84156de.png

 

 

opentype Grand Master

opentype

Posted
Posted

Thanks. 

The first 2 points are caused by your ad server. Has nothing to do with the Community Suite. Unless you want to remove the ads or there is a chance to reconfigure them, there is little you can do. 

Point 3 (serve scaled images) also cannot easily be resolved. This is how the Suite works and there are pros and cons for serving bigger (profile) images. 

Point 4 and 5 are caused by the ads again. 

Morgin Rising Star

Morgin

Posted
Posted

For what it’s worth, the number of ad redirects is extraordinary high, even for header bidding. You may want to revisit your ad setup, it’s adding a ton of time to your load speed. 

opentype Grand Master

opentype

Posted
Posted
2 minutes ago, AlexJ said:

dang our site is slow as well - 

Create your site for the users, not to beat online test tools. If the site feels speedy enough for your users, it is speedy enough. 
If it isn’t, those test tools might give you hints for optimization. 

Adlago Mentor

Adlago

Posted
Posted
5 minutes ago, AlexJ said:

dang our site is slow as well - 

https://gtmetrix.com/reports/fearless-assassins.com/YXYt3itD

I don't think we can optimize profile images but what about javascripts?  Can you defer them or it's not worth it? 

If your loads javascript before close body tag, your site will have better loading speed.

Open for editing your theme - Custom menu and for "Javascript include location " select "Just before </body> tag"

jackflash Rising Star

jackflash

Posted
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Posted
20 hours ago, opentype said:

Thanks. 

The first 2 points are caused by your ad server. Has nothing to do with the Community Suite. Unless you want to remove the ads or there is a chance to reconfigure them, there is little you can do. 

Point 3 (serve scaled images) also cannot easily be resolved. This is how the Suite works and there are pros and cons for serving bigger (profile) images. 

Point 4 and 5 are caused by the ads again. 

THANK YOU and all of the others for taking the time to help me out.  InfoLinks might have been causing some of the problems.

jackflash Rising Star

jackflash

Posted
  • Author
Posted
7 hours ago, opentype said:

Create your site for the users, not to beat online test tools. If the site feels speedy enough for your users, it is speedy enough. 
If it isn’t, those test tools might give you hints for optimization. 

My sites appeared to load quickly and I never had any complaints, except the hosting company said far too many processes were running.

Dll Experienced

Dll

Posted
Posted
5 hours ago, jackflash said:

My sites appeared to load quickly and I never had any complaints, except the hosting company said far too many processes were running.

Speed isn't your issue then, something else is. Either, there's a server configuration issue somewhere, or more likely, you need to upgrade your hosting package to something which can handle the amount of traffic you're seeing.

jackflash Rising Star

jackflash

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Posted
15 hours ago, Dll said:

Speed isn't your issue then, something else is. Either, there's a server configuration issue somewhere, or more likely, you need to upgrade your hosting package to something which can handle the amount of traffic you're seeing.

After some reading, I was thinking the same thing.  However, they linked to the GTmetic site results and asked me to improve them.  Using the advice from those who replied, I did get the scores up - not sure yet if the hosting company is OK with the results.

Morgin Rising Star

Morgin

Posted
Posted
12 minutes ago, jackflash said:

After some reading, I was thinking the same thing.  However, they linked to the GTmetic site results and asked me to improve them.  Using the advice from those who replied, I did get the scores up - not sure yet if the hosting company is OK with the results.

This is fud. Your site having optimized javascript placements or reduced number of third party redirects is going to speed up load times for your users, but at least based on what you’ve described in this thread, that is totally detached from actual processes running on the server. There’s “some” connection, but they are really two different issues entirely. 

jackflash Rising Star

jackflash

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On 8/20/2019 at 7:47 PM, Morgin said:

This is fud. Your site having optimized javascript placements or reduced number of third party redirects is going to speed up load times for your users, but at least based on what you’ve described in this thread, that is totally detached from actual processes running on the server. There’s “some” connection, but they are really two different issues entirely. 

This is what they wrote me:

Quote

I am following up on your ticket regarding issues with your server. From notes left, it appears that there was previously around 300+ processes running at once. To confirm this, I did review archived system reports and noticed a massive load spike on 8/6.

While the reporting only provides so much data, it may have been due to the general optimization of your websites. Running a GTmetrix report on a few of these, I do see that are coming back with below average to failing scores.

One example would be due to calling multiple items on one page, such as excess links or images. When a request is made by a user, their browser must ask for each individual item at one time. If there is enough traffic, and if more than one website is hit at a time, this would easily result in the server crashing due to resource exhaustion. 

The three reports are the only ones that I ran, but it appears that the issues from before were stemming from the majority of your forums. You can follow the suggestions in the reports to optimize the websites. Reducing the amount of content on a given page, scaling images and so on are some of the primary suggestions that may help you.

We are unable to assist you with optimization directly, so you will need to contact your web developer. To provide you some additional information, here are a few statistics from 8/6:

Load:
Time:   2019-08-06 15:24:56
Load:   360.46, 316.12, 224.25 

The load averages here are in the hundreds, which is well beyond what the server should optimally run at.

 

Dll Experienced

Dll

Posted
Posted

There are a lot of red flags in that email. Suggesting that having too many links on a page can cause a server overload is a particular stand out. Personally, if I received it from a web host I was using, I'd run a mile.

Server load in the 100's is not going to be fixed with a few tiny changes to improve a gtmetrix score, there's something much more fundamental going on to cause that. 

jackflash Rising Star

jackflash

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5 hours ago, Dll said:

There are a lot of red flags in that email. Suggesting that having too many links on a page can cause a server overload is a particular stand out. Personally, if I received it from a web host I was using, I'd run a mile.

Server load in the 100's is not going to be fixed with a few tiny changes to improve a gtmetrix score, there's something much more fundamental going on to cause that. 

There are only 15ish IPB sites on that server, so it should run like a breeze.   What should I look for?

4 hours ago, Adlago said:

@jackflash Now your GtMetrix test results are very good.

https://gtmetrix.com/reports/lincolnmkxforum.com/zZicHTXV
But it seems that you are still using the http/1.1 protocol. Ask your host to include http/ 2 protocol for you and your site will load even better.

http2test.thumb.png.46aa114c5dee82fbadb601fcfa15cf16.png

I will address this today and look for other factors too.  Thanks for taking the time to point this out.

Morgin Rising Star

Morgin

Posted
Posted
On 8/22/2019 at 7:05 AM, jackflash said:

There are only 15ish IPB sites on that server, so it should run like a breeze.   What should I look for?

Sorry, 15 different IPS communities? What sort of traffic? That seems like a lot for one server if they get any sort of decent traffic. 

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