Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
Adriano Faria Posted June 9, 2019 Posted June 9, 2019 36 minutes ago, Mr 13 said: If you're still getting the error and Refreshing of Licence Data does not helps, then try to enter your key again. Click this button: Enter the same key you're already activated for this installation. It worked for me, hope this helps. Worked for me too. 👍
Stuart Silvester Posted June 9, 2019 Posted June 9, 2019 We did have an issue with the licensing server earlier today, the issue has however since been addressed. Refreshing the license key should be sufficient but it should reset itself.
Wayne B Posted June 9, 2019 Posted June 9, 2019 Ive had to re-enter licence key swell for it to clear the error - refreshing the licence key did not work.
liviu2004 Posted June 9, 2019 Author Posted June 9, 2019 5 hours ago, Kjell Iver Johansen said: They answered on facebook.. It is OK on my site now - but agree. Would have been better to reply on here.. And for ones not having facebook? Just saying, not to you but the Invision. I am not waiting for an answer.
opentype Posted June 9, 2019 Posted June 9, 2019 31 minutes ago, liviu2004 said: And for ones not having facebook? Any client with a technical problem on their site can always open a support ticket. Same as always.
ChrisVanMeer Posted June 10, 2019 Posted June 10, 2019 It could be helpful if they would (automatically or update https://invisioncommunity.com/clientarea/network-status/ whenever there is an error. Throughout the problem, it constantly said "All servers are online".
Kjell Iver Johansen Posted June 10, 2019 Posted June 10, 2019 14 hours ago, opentype said: Any client with a technical problem on their site can always open a support ticket. Same as always. Without valid license.. doubt it..
Stuart Silvester Posted June 10, 2019 Posted June 10, 2019 1 hour ago, Kjell Iver Johansen said: Without valid license.. doubt it.. Yes, you were still able to submit a ticket if you wished to. Many of our other customers did.
liviu2004 Posted June 14, 2019 Author Posted June 14, 2019 On 6/10/2019 at 12:48 PM, Kjell Iver Johansen said: Without valid license.. doubt it.. Do I have a valid license? Apparently not? I assumed I pay something for some years here.
Mark H Posted June 14, 2019 Posted June 14, 2019 10 hours ago, liviu2004 said: Do I have a valid license? Apparently not? I assumed I pay something for some years here. You are showing here as being in the "+Clients" group, so you do have a valid and active license, yes.
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