Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
June 9, 20195 yr Community Expert If you're still getting the error and Refreshing of Licence Data does not helps, then try to enter your key again. Click this button: Enter the same key you're already activated for this installation. It worked for me, hope this helps. Worked for me too. 👍
June 9, 20195 yr We did have an issue with the licensing server earlier today, the issue has however since been addressed. Refreshing the license key should be sufficient but it should reset itself.
June 9, 20195 yr Ive had to re-enter licence key swell for it to clear the error - refreshing the licence key did not work.
June 9, 20195 yr Author They answered on facebook.. It is OK on my site now - but agree. Would have been better to reply on here.. And for ones not having facebook? Just saying, not to you but the Invision. I am not waiting for an answer.
June 9, 20195 yr Community Expert And for ones not having facebook? Any client with a technical problem on their site can always open a support ticket. Same as always.
June 10, 20195 yr It could be helpful if they would (automatically or update https://invisioncommunity.com/clientarea/network-status/ whenever there is an error. Throughout the problem, it constantly said "All servers are online".
June 10, 20195 yr Any client with a technical problem on their site can always open a support ticket. Same as always. Without valid license.. doubt it..
June 10, 20195 yr Without valid license.. doubt it.. Yes, you were still able to submit a ticket if you wished to. Many of our other customers did.
June 14, 20195 yr Author Without valid license.. doubt it.. Do I have a valid license? Apparently not? I assumed I pay something for some years here.
June 14, 20195 yr Do I have a valid license? Apparently not? I assumed I pay something for some years here. You are showing here as being in the "+Clients" group, so you do have a valid and active license, yes.
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