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How to setup support forum


Genome

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Posted

Hi Folks,

I am trying to setup support forum where when a user creates a topic only he can read the reply by the administrator i.e. no other user can read the reply or open the thread.

The objective is to avoid a separate ticketing engine. 

Your advice and guidance may really help.

Posted
2 minutes ago, Genome said:

Hi Folks,

I am trying to setup support forum where when a user creates a topic only he can read the reply by the administrator i.e. no other user can read the reply or open the thread.

The objective is to avoid a separate ticketing engine. 

Your advice and guidance may really help.

Screenshot_2.png.8172f8f4c3e32ccd3946162976950bf4.png

Forums - Forums - Category/Forum - edit - Forum settings scroll to bottom.

Screenshot_1.thumb.png.9d46ea7e596ad487c73e097caa4f7be7.png

turn this off and should do what you need.

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