Website Not Working Error Code EX0 (Just Purchased)

[GregHarv]

Hello, 

I purchased a site about 2 hours ago and when I try to manage the purchase or click the site on my orders I get the error code EX0. Does anyone know what is causing this?

[Foolboy]

The IPS application / cloud hosting you currently owned and managed should be listed in the Manage Purchases section. The Orders page only shows the history of your purchase.

If you are unable to manage your IPS application licenses / cloud hosting, please make sure that the Orders is successful. (marked as "Paid") Also, you can contact IPS staff about your purchase issue in Support page. Hope this help.

[GregHarv]

Thanks,  it says that it is paid, but still is not working. I have submitted a support ticket hopefully it will be fixed soon.