MADMAN32395 Posted July 25, 2017 Posted July 25, 2017 There should be a way to display a display name instead of a real name... like instead of Justin B. has replied to your support request. Make it MADMAN32395 has replied to your support request. Some people just want to have their display names shown instead of real names. This shouldn't have to fall onto a 3rd party developer to create, this should be a privacy setting in IPS by itself.
David.. Posted July 25, 2017 Posted July 25, 2017 I think Real Names are used for when Disputes happen.
MADMAN32395 Posted July 26, 2017 Author Posted July 26, 2017 That's on the bank side. I'm talking about support tickets in commerce itself.
MADMAN32395 Posted August 11, 2017 Author Posted August 11, 2017 This got buried, something like this should be a thing. For privacy reasons some staff members at some of the communities I help do not like their real name used publicly in tickets to reply. Some would rather just have their display name used.
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