Maybe a bug

[Luis_angel]

Hello, I've been testing the support request feature of Commerce.

I use to admins using chrome and firefox. In Chrome i access one ticket request and with firefox user i do the same, then i reply with one user and when trying to reply using the other admin I get the warning that a reply has been already made then I get the notification if i still want to send the reply or discard it, I press "Send it" and seems that it was sent but  the message does not show up in the customer ticket. Why?

 

Thank you