Luis_angel Posted July 20, 2017 Share Posted July 20, 2017 Hello, I've been testing the support request feature of Commerce. I use to admins using chrome and firefox. In Chrome i access one ticket request and with firefox user i do the same, then i reply with one user and when trying to reply using the other admin I get the warning that a reply has been already made then I get the notification if i still want to send the reply or discard it, I press "Send it" and seems that it was sent but the message does not show up in the customer ticket. Why? Thank you Link to comment Share on other sites More sharing options...
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