Support ticket system

[gavpedz]

I have be testing it out in the demo. I found an option that says get notifications but it seems I only get emails  is there no on-site notification for tickets? 

[Boomer12]

Hey,

welcome to the IPS forums. Please do the following.

Go to the Administration Control Panel and choose Members -> Member Settings -> Notifications and take a look if there are some options for notifications for the support system.

Further, please go to your own notification settings and activate the options you may found in the ACP.

 

Let us know if there is anything else we can assist you.