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Why "Complete Your Profile"?


TSVUD

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Posted

Hi all

I have just connected our community (v 4.1.3.2) with facebook. Now I'm able to register a new user using my facebook account. But why do I have do enter my e-mail address when I register by facebook. Isn't it possible to use the e-mail address deposited in my facebook profile?

Thx

Marc

  • Management
Posted
On 2/17/2016 at 1:53 PM, TSVUD said:

Hi all

I have just connected our community (v 4.1.3.2) with facebook. Now I'm able to register a new user using my facebook account. But why do I have do enter my e-mail address when I register by facebook. Isn't it possible to use the e-mail address deposited in my facebook profile?

Thx

Marc

You shouldn't need to enter an e-mail address if it's able to pull one from FB. Please submit a ticket and ask for escalation so we can get this looked at for you.

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