Jump to content

Move Support Request to Forum


Ocean West

Recommended Posts

Posted

occasionally users typically newbies who have just signed up will make an initial post on the support system (on my old site)

I always wished there was a option to move this support item to a forum (if they have a member account) and then provide to them a reply stock answer why it was moved where it was moved to (with a link), as it is so trite to always reply with something like - this is for site support not for answering x questions, but force them to have to pick a forum and retype the post.

In the Feature Plan there was one to copy posts to the Articles, so possible that shares some of the same logic would be nice to have even though it may only be used by site admins. 

 

Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...