Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt November 11, 2024
Hagz Posted January 13, 2011 Posted January 13, 2011 just a query and not a dig but how long should i have to expect to wqait for an answer to my ticket i submitted yesterday?
Management Charles Posted January 13, 2011 Management Posted January 13, 2011 It depends on your license type: http://www.invisionpower.com/products/board/purchase.php That said though our techs very rarely take the full 2 business days to reply ;) Edit: your ticket is a server transfer request so they are scheduled differently though you'll get a reply today more than likely. You may also wish to consider submitting future tickets via the client area rather than the contact us form on the web site as that will speed up replies :)
Hagz Posted January 13, 2011 Author Posted January 13, 2011 i really thought i had done it via the client area. hmm okay i have some rather special requests anyway. and like i said it is not a dig just a general quetsion. Thank you for your help.
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