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Few problems whilst trying to purchase!


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Posted

Hey there, i'm trying to purchase the board, gallery and blog package but keep hitting a few problems.

On the main page i choose Our Suite and then select the board. Then i click to add the gallery and blog and click the checkout button.

It will take me to the next page where i enter my details. If i click the header image here (I opened in a new tab to check something) the start of the url is https which takes you to an error page. (Only a small problem but thought it was worth a mention!)

I enter in my details and click to confirm, and i was told that my email already existed on the system ( I assume because i'm signed up on the forums ) So it asked me to login which i did ok. However on the page it took me too all i could find was the option to buy the board, and no additional items (I wanted to purchase it all at once)

So, i went back to the main page again and restarted the whole process. Chose my board, gallery, blog and clicked to go to the checkout. Then i was presented with an error saying

Error
Invalid Product

If you feel you have reached this page in error please contact us or submit a report to our bug tracker and let us know how you got here.

Also on this page, a fair few of the links are also https which results in error pages.

I'm going to hunt around and see if i can figure out how to purchase!!! :)

Please don't take this post as a grumble at all, i'm in love with IPB! I just wanted to point out some of these errors i encountered in case it is happening to other people too, and putting them off a purchase!

Thanks

EXTRA:

Oh, Can it be possible to have an option to change the currency on the purchase page to UK GBP also? I have to keep loading external sites to see how much it will cost me in GBP not Dollars!

Posted

The site has just been updated, so there may be some bugs - I am sure IPS will fix it asap.

You can always email sales@invisionpower.com and they can raise a manual invoice for you.

BTW - I would also like to see GBP on prices, especially given the poor exchange rate which may well start to affect sales if it continues this way for European customers.

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