Board extremely slow after upgrade to 3.0.2

[tgh95]

Hello!

My forums is extremely slow after the upgrade to IPB 3.0.2! Page load speeds have increased from 0.3 seconds to 5 to 10 seconds each. It is becomin unbearable! I am looking at the task manager for my server right now, the site is using 90% of the CPU. I have tried enabling Performance Mode. The CPU usage went down to about 88%. What is going on? Why is my site so slow? I have also noticed that these company forums have been affected, but nearly by as much.

Currently, I am greatly disappointed with the performance of the board: I have been forced to turn the board offline in order to prevent the CPU to be damaged, and I am in the process of saving some of settings and shutting down the server for a few hours. This is a major issue!

[bfarber]

You need to use the client area for support. Most users have reported much better performance with 3.0.2 as a whole, so there is likely something isolated to your installation we'd need to investigate.

[Frontpage]

What is your OS, memory size, forum size, CPU, shared hosting or your own server?

[tgh95]

Thank you for the replies.

This is a "Feedback Forum" is it not? I am giving you guys feedback. And it is not just me, as I have noticed a severe drop in performance on my other websites too, and they are all hosted in different physical servers and locations. Why is this so?

I am simply giving my feedback about IPB, and would like some help in return. Is that too much to ask for?

[Y0Y0]

[quote name='tgh95' date='11 August 2009 - 11:41 AM' timestamp='1249954919' post='1841642']
Thank you for the replies.

This is a "Feedback Forum" is it not? I am giving you guys feedback. And it is not just me, as I have noticed a severe drop in performance on my other websites too, and they are all hosted in different physical servers and locations. Why is this so?

I am simply giving my feedback about IPB, and would like some help in return. Is that too much to ask for?
[/quote]

Are you an actual "active customer"?, I don't doubt you are, I'm just wondering why you're not in the group. You need to be to log a ticket through the client.
While we're on the subject, the performance on my site increased after upgrading to 3.0.2 [img]http://forums.invisionpower.com/public/style_emoticons/default/tongue.gif[/img]

[tgh95]

Hello,

I am like a "co-owner" of the site. I have emailed the owner to get the login credentials and will definately open a ticket once I get them. I would think that I would get some mimimal assistance regarding this issue while I wait. As we speak, tens of thousands of my members are unable to login because I have disabled the board.

[bfarber]

Please note the forum rules at the top of this page.

[quote]IP.Board Feedback
Do you need technical support?

You can obtain support via the client area, or you can try to obtain peer-to-peer support at IPS Resources.

Did you find a bug in IP.Board?

If you believe you've found a bug please post it to the bug tracker.

Have a suggestion or feedback?

Post it here. Thanks![/quote]

This "feedback" forum is designed for customers to discuss the features and capabilities of IPB, and provide suggestions on how to make it better.

What you require is technical support, which must go through either the ticket system (for official support), or our peer to peer forums, which are only accessible to active license holders. You will need to get in touch with the person who owns the license and get their credentials, or have them submit a ticket directly.

Note that for the future, you can have that license holder add you as an alternate contact on their account, which would allow you to submit tickets and access the peer to peer forums here yourself, without needing their credentials. We can help the license holder set that up.

Once the ticket is submitted we will be happy to assist.